Nancy Babyak
Auburn, WA
currently: Job hunting
|
Work history
Program Manager, Operational Excellence
tags:
change management
• sdlc
• strategy
• governance
• communication
• lessons learned
• training
• collaboration
How would you describe your time at Microsoft?
* Mentored key contributors to support.microsoft.com in SDLC methodology and KPI maturity.
* Championed the adoption of the Microsoft Solutions Framework (MSF) throughout the online support arena.
* Collaborated extensively with team members and executive management to analyze business needs and implement appropriate System Development Lifecycle (SDLC), IT governance, portfolio prioritization, Key Performance Indicators (KPI), and documentation / reporting strategies into the organization.
* Facilitated solution sessions for up and down stream departments to determine coming year???s online improvement strategy across all Microsoft online Business Intelligence capabilities.
* Established weekly product manager training sessions delivering policy change, lessons learned, and best practices. Provided forum for presentations by emerging technologies from across Microsoft.... 
Sr. Product Manager
tags:
roadmap
• proclarity
• search
• strategy
• scorecard
• business intelligence
• kpi
• .net
How would you describe your time at Microsoft?
* Managed the vision and direction for all business intelligence and reporting needs for internal and external support using the Microsoft Knowledge Base.
* Management of 35 global business intelligence and reporting initiatives across the entire Microsoft online support environment used by 4 divisions and visited by 40MM customers monthly. Initial requirements gathering resulting in a 300% increase in budget allocation.
* Collaborated in cross Microsoft online scorecard improvement initiative as the subject matter expert in support key performance indicators....
Suez
June 2004 to February 2006
PMO Manager
tags:
oracle
• governance
• training
• collaboration
• communication
• customer service
• strategy
• adp
• soa
• business intelligence
• sdlc
• pmo
• business objects
• scorecard
• lessons learned
• change management
• utility
• roadmap
• peoplesoft
• kpi
• .net
How would you describe your time at Suez?
* Provided leadership and framework to facilitate the establishment of Program Management Office (PMO) to support previously outsourced IT Operations and ensure appropriate management and delivery of 27 corporate initiatives. Defined and implemented tools that enhanced the on-time delivery of projects, improved communication with corporate customers, and provided necessary remediation efforts for external Ernst & Young audit and internal Sarbanes-Oxley (SOX) review.
* Scope of accountability spanned team development, team leadership, project / program management, change management, contractor sourcing and relationship management, load balancing / off boarding, standards and procedures development, quality and performance improvement, and customer service.
* Facilitated the end-to-end business model process alignment ???Sky to Sewer??? for budgeting process to show alignment between businesses service delivery and IT portfolios and assist in project prioritization.
* Took monthly CIO / VP status report and review process from Lean Six Sigma to a custom corporate methodology.
* Constructed closed loop budget process to ensure that 'tabled' change requests were considered and documented in a business focused manner.
* Established and integrated reporting, development and portfolio management teams into the Applications Development Group, resulting in successfully delivering 7 major projects on-time and under budget....
Pfizer
November 2003 to June 2004
PMO Document Manager
tags:
documentation
• sox
• communication
• change management
• documentum
• training
• livelink
• validation
• oracle
• pmo
• governance
• sdlc
• acquisition
• cfr 21 part 11
• business objects
• internal audit
How would you describe your time at Pfizer?
* Directed efforts of multiple vendors to ensure appropriate and accurate integration of more than 700 informatics applications.
* Credited with turning around failing primary integration vendor???s project documentation processing functions. Re-engineered new processes and templates to ensure adherence to established 3-day SLA agreement.
* Generated real time dashboard driven by portfolio wide project server using set deviation definitions.
* Spearheaded the creation of standardized tracking and reporting tools for senior level program efficiency reporting. Established a monthly dashboard that combined data from Microsoft Project Central and division wide Business Objects Finance universe to allow Division CIO to present status reports to Corporate CFO during monthly integration checkpoint meetings.
* Produced document review process with Information Architecture, Validation QA, Regulatory Assurance, Legal and business partners at the site, division and corporate level....
Pfizer
November 2002 to November 2003
PMO Finance Manager
tags:
governance
• sox
• internal audit
• change management
• sdlc
• business objects
• acquisition
• status reporting
• project server
• validation
• documentation
• pmo
• enterprise reporting
• cfr 21 part 11
How would you describe your time at Pfizer?
* Identify, recommend and lead the implementation of best practices and tools for the PMO and the development team. Train and mentor team members and business stakeholders on SDLC and PMO methodologies.
* Facilitated the implementation of financial reporting controls for local and corporate review. Obtained corporate level approval by both Integration Audit and SOX internal audit departments.
* Customized implementation methodologies merging of Waterfall, RUP, Prince2 and SCRUM to match regulatory constraints and corporate communication culture.
* Spearheaded the creation of standardized tracking and reporting tools for senior level program efficiency reporting. Established a monthly dashboard that combined data from Microsoft Project Central and division wide Business Objects Finance universe to allow Division CIO to present status reports to Corporate CFO during monthly integration checkpoint meetings.
* Challenged to design and introduce effective tracking and reporting tools to appropriately support 150-projects, $170MM program encompassing 450 consultants and 200 client colleagues....
Pfizer
June 2001 to November 2002
Program Manager
tags:
status reporting
• oracle
• peoplesoft
• cognos
• training
• communication
• hyperion
• internal audit
• server consolidation
• governance
• documentum
• kpi
• enterprise reporting
• strategy
• business intelligence
• validation
• business objects
• vendor management
• scorecard
• onboarding
• documentation
• management
• cfr 21 part 11
• data security policy
• livelink
• roadmap
How would you describe your time at Pfizer?
* Led team of Portfolio Managers in consolidating duplicate IT functionality for 6 IT portfolios across 4 major sites resulting in the creation of location based Centers of Excellence.
* Managed the implementation of the Managed Server Provider (MSP) Program to oversee the screening and selection of Informatics contractors originally engaged with 180 agencies, resulting in $6MM in annual savings. Program has become the corporate standard for management for time and expense contractors and is currently used by Pfizer divisions at all United States and England locations.
* Managed all efforts for the software licensing initiative to streamline $100MM software portfolio to reduce redundancies, achieving up to $20MM in yearly costs savings.
* Created real time dashboards merging project server, Hyperion budget and PeopleSoft finance ledger.
* Answered to cross division governance board of directors while leading a project team composed of 53 IT managers in 5 countries.
* Developed corporate off site data security onboarding process - start with comprehensive checklist pointing out which departments to include, what portions of CFR21Part11 policy was at risk, and rating need for SAS70.
* Directed initiative to determine division standards for server consolidation, laptop image, employee and consultant onboarding, and IT hardware resource tracking by determining a template for country, site, and department level business rules.
* Built data warehouse and data marts to extract information from global heterogeneous systems and unify management reporting globally....
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