Susan Hill

Charlotte, NC

currently: Job hunting

Answers from Susan

What kind of job are you looking for?

Detail-driven management and operations focused position needing organization and streamlining applications, budgeting savvy, and good communcation, promoting integrity and excellence for achievement, growth, and success.

Posted @ 09:39AM, May 04, 2009 by Susan Hill | Permalink
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Work history

Horse Head Entertainment January 2006 to the present
VP of Operations

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How would you describe your time at Horse Head Entertainment?

Operations for this start-up companys responsibilities include leading this newly formed network into the development and implementation of the structure and development for each new divisions entertainment brands to maintain a leading foothold in the fast-growing digital, wireless and branded entertainment spaces.
-Administrative/Financial/Legal duties include Corporate Meetings, Intellectual Property Management, bookkeeping, Tax Matters, Accounting, Business Plans, Earned Value Management analysis, Capital fundraising, Due Diligence reports.
-Manage, maintain and validate the revisions and re-design of the infrastructure as changes in the direction of the business, plan and follow complex methods and procedures, able to prioritize/set work flow priorities. Resolve complex issues, coordinate and oversee projects, document and introduce new procedures to the staff. Responsible to review and recommend system modifications for processing business.
-Assess, evaluate, report, and contribute to overall strategies/plans for the launch of this national/international network.
-Create support and systems for Marketing, Sales, and Logistics as well as proposals and presentations.
-Direct and oversee the performance of companys websites: (1) www.thev.tv, (2) www.horseheadentertainment.com, implement new development as needed: oversee, evaluate, improve Web analytics, preserve the integrity of the brand.
-Manage and coordinate Internal and external communication, including east coast and west coast operations and writing/distributing press releases.
-Prepare invitations to bid, proposal analyses, bid evaluations, negotiates sub-contract agreements, analyze/review data.
-Managing budgets of 500,000.00-$5,000,000.00. Create/ develop corporate operational budgets up to: $50,000,000.00.... read more
Celebration July 1998 to August 2005
Director of Marketing

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How would you describe your time at Celebration?

Responsible for launching this brand new Marketing/Print division, literally building it from the ground up, including the creation and development of all operational systems, proprietary software and SQL database management, vendor negotiations, quality control, employee hiring and training, as well as hands-on product development and management, and grew to a successful turn-key operation of development-to-design-to-distribution of 1 million printed periodicals. Under my management, this division doubled the net profits of the company.
-Managed national sales & marketing teams, as well as created and executed marketing and promotional efforts for increased POS/subscriptions, via internet and telephone promotions.
-Created and implemented innovative customized client relationship programs, solidifying more personalized relationships resulting in customer longevity and loyalty, increase brand awareness, increase R.O.I., decrease attrition.
-Personally responsible for all on-press checks during the proofing and printing process of both Sheet Fed Press and Web Press operations. Within this scope, I was entirely responsible for the strategic organization that resulted in its ability to meet precise deadlines, maintain quality, and give exceptional customer service, with 0-error tolerance.
-Custom designed process of distribution and managed warehouse shipping/receiving procedures, quality control, and staffing, for delivery of 1 million subscriptions.
-Regularly shopped print vendors in order to maximize quality of product while driving cost down.
-Coordinated and managed all Internal/External Communications, Trade Shows, and PR events.
-Managed budgets over $500,000.00/month.
-Spearheaded communications between international offices in Canada, the UK and in Australia, offering the US strategies and operations as a prototype for their operations.... read more
Hannon Orthodontics July 1995 to July 1998
Finance/Office Manager

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How would you describe your time at Hannon Orthodontics?

-Elevated practice marketing and promotional ideas resulting increase business development, customer base, perceived value, including the design and implementation of an ???end of year holiday incentive??? plan that increased revenue by 35%, and remained as an annual incentive every year thereafter.
-Efficiently and effectively analyzed statistical information based on both qualitative and quantitative data, to further implement strategies and operations for increased ROI.
-Streamlined processes and efficiencies for budgets for six divisions, purchasing, monthly financial reports, travel, payroll, bonuses, IT purchases, trade shows, PR/events, and management of 13 employees.
-Personally managed corporate financials (bookkeeping/Quickbooks A/P & A/R, taxes, P/PS, budgets, travel, banking, retirement benefits), personal and confidential financial matters for doctor.
-Managed finances between $200,000. - $2,000,000.... read more
The Broadcast Group January 1986 to July 1995
Managing Partner

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How would you describe your time at The Broadcast Group?

-Co-created and managed this full service, turn-key television production company from its inception, including Corporate Structuring, Finances, Development, Marketing, Operations, Project Management, Emerging Trends and Client Relationships.
-Created various customized client packages as needed.
-Successfully coordinated and implemented and delivered turn-key production packages (including but not limited to: staging, lighting, audio, set decorating, engineering, satellite uplinks, teleconferencing, live and taped programming, equipment procurement, and on-air talent).
-Managed corporate finances (bookkeeping/Quickbooks A/P & A/R, taxes, budgets, travel, banking.)
-Built successful client relationships based on results and quality of work, resulting in long-term clients for the company.
-This position was the Executive Management of the Company.... read more

Education

Sterling Management April 1997 to the present
Statistical Analysis Management

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How would you describe your time at Sterling Management?

Proprietary business management certification course.

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