Work history

Sunriver Group - January 2009 to January 2009
Senior Consultant

How would you describe your time at Sunriver Group -?

Strategic Consulting, including service assessments and re-engineering, business planning, strategic partnerships & service strategy development.
Isilon Systems January 2007 to January 2009
VP Global Services

How would you describe your time at Isilon Systems?

$115M world leader in clustered storage solutions with service operations and sales in North America, EMEA, and Asia.
Network Appliance - NetApp January 2005 to January 2007
Director Service Readiness - Global Services Operations

How would you describe your time at Network Appliance - NetApp?

$3B+ global company creating and marketing innovative storage and data management solutions that help clients accelerate business breakthroughs and achieve outstanding cost efficiency.
Service Strategies - SRG January 2001 to January 2005
Senior Consultant & Engagement Manager

How would you describe your time at Service Strategies - SRG?

Service Strategies, Corp. consulting firm providing assessments to help industry leading service operations reset their strategic direction, improve operational efficiency and drive world class levels of performance, while improving customer satisfaction and loyalty.
Agillion January 2000 to January 2001
VP Product & Services

How would you describe your time at Agillion?

Early pioneer in the development and delivery of SaaS CRM solutions
Mentor Graphics January 1985 to January 2000
VP Customer Support Division

How would you describe your time at Mentor Graphics?

Technology leader in electronic design automation (EDA), providing software and hardware design solutions that enable companies to develop better electronic products faster and more cost-effectively.

Education

How would you describe your time at Oregon State University?

BS , Business & Technology Activities and Societies: Kappa Sigma
marylhurst university January 1983 to December 1985

How would you describe your time at marylhurst university?

MS , Management , 1983 — 1985 Authored thesis on finanical forecasting with Box/Jenkins

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