Darcy Kelley

Canada

currently: Here to network


Darcy has 1 contact.

Answers from Darcy

What kind of job are you looking for?

Darcy Kelley is a skilled multi-channel marketer and strategist. For the last 12 years (6 years online), he has developed needs-based marketing, sales and service programs, for an array of companies, in multiple industry verticals.

* Adept at leading or supporting multiple business lines
(with P&L responsibility) and providing strategic counsel to internal business units or external clients
* Excels at developing needs-based programs and initiatives over customer behaviour lifecycles (maximizing LTV and loyalty)
* Expert at engagement online (e-mail, e-commerce, offline programs, brand site continuity, integration)
* Experienced with social media and integrating "Web 2.0" channels and initiatives holistically

An expert at selling online, Darcy developed profitable customer relationships online for Columbia House and InBev, on branded e-commerce sites, and via affiliate channels such as Amazon and Commission Junction. He understands how customer communications, brand sites and e-tail capabilities need to mesh together to foster positive, long term relationships.

Client or agency side, Darcy has also shown brands like Nissan, J.D. Irving Ltd. and Petro-Canada how to bring e-marketing and social media best practices (including blogs, communities and forums, viral, word-of-mouth) into the marketing mix (integrated with direct marketing, corporate communications, public relations), company-wide, and how to set themselves up for long-term success.

Darcy is a past Director of the Toronto Vintners Club, and blogs on diverse topics ranging from good wine to the latest marketing campaigns. His expertise has been cited recently by renown publications such as MarketingSherpa, the Aberdeen Group, The Globe and Mail and Canadian Business. His next speaking engagement is this fall for the WoMMA.

Currently engaged part-time, as a Senior Strategist, at Capital C, he is looking to assume a full-time, permanent position.

Darcy can be reached at 905-510-8284 & darcykelley2.0@gmail.com
... read more

Posted @ 10:15PM, July 31, 2007 by Darcy Kelley | Permalink
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Work history

Petro-Canada December 2006 to April 2007
E-Business Strategist

tags:

How would you describe your time at Petro-Canada?

* Strategy - As new media lead across the organization, developed strategic Points of View and tactical plans (FY 2007) to support e-mail marketing, social media & marketing, viral/buzz marketing, word-of-mouth marketing, podcasting, local marketing (location-based services).
* Revenue -
Leveraged e-communities to generate buzz about branded mobile phone offering (Petro-Canada Mobility); realized incremental 100% lift to plan in first month alone (FYE $1MM+ lift).
* Planning - Met with key retail stakeholders; identified e-business upgrades required to support the holistic needs of large business units (FY 2007-2008). B2B - commercial credit, incentive solutions; B2C - convenience retail (including mobility), loyalty (Petro-Points).
... read more
Adeo Communications Corp. (now Capital C) December 2005 to November 2006
Senior E-Business Consultant

tags:

How would you describe your time at Adeo Communications Corp. (...?

* Strategy - Engaged as e-business strategy lead across portfolio of clients.
* E-Business - Drove "smart site" development on Nissan.ca and Infiniti.ca (supported by behavioural modelling; personalized & contextual content; transactional metrics).
* E-Community - Supported Nissan Versa
"Larger Than Life Road Trip," a Web-based reality TV series (VoD) and portal. Realized 35% more visitors than Chevrolet's Johnny.ca, over same time period.
* Led consultants in performance audits of J. D. Irving, Ltd. key Web sites, and change management.
* Analytics - Acted as expert on all custom and market research (JD Power, GfK, iPerceptions and Maritz) for Nissan; reengineered findings into value creation programs (site experience, engagement).
... read more
dthree March 2005 to December 2005
Director, E-Commerce

tags:

How would you describe your time at dthree?

* Strategy - Strategic e-marketing and e-commerce lead for InBev brands (seven e-stores), such as Labatt Blue and Stella Artois. Developed InBev e-commerce strategy, and brand standards online.
* Revenue - Increased sales 119% across InBev e-stores in Canada (Keith's, Stella, Blue).
* Revenue
- PlayCentric.com (e-tailer of DVDs & CDs) ??? Increased Google references to more than 800,000 (SEO dynamic site indexing); increased revenue 200%. Managed CJ affiliates and price search engine (PSE) relationships globally; experienced with CPC and CPA/CPO models.
* Channels - Project managed integrations of PlayCentric.com on Amazon US, UK and Germany.
... read more
Columbia House August 2003 to January 2005
Senior Manager

tags:

How would you describe your time at Columbia House?

* Revenue - Increased DVD Club revenue by 18.7% year over year (all channels).
* Web - lncreased average order size by 7.5%. Generated $35MM in sales online. Led Web sites to #1 ranking (unique visitors) in Canada in the "Movie Sites-Retail" category (source: comScore Media Metrix).
Developed full year e-marketing programs calendar, including Web site merchandising and customer promotions. Deployed more than 20MM customer e-mails.
* CRM - Developed automated retention tools for CSRs; reduced cancels by 10% in contact centre.
... read more

Darcy's Network

Business Manager ...,
E-volution

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