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Answers from Michelle

What kind of job are you looking for?

I am looking for a job that allows me to show what a good worker I am. That allows me to advance in other positions as they me available. A job that shows me on how to improve myself as a person and also as a employee. To work for an employer that respects me as an employee and that appreciates me as being a valued employee and recongizes my hard work.... read more

Posted @ 08:24AM, September 01, 2009 by Michelle Sierra Ruiz Goss | Permalink
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Work history

Convergys June 2008 to the present
Customer Service Representative

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How would you describe your time at Convergys?

I am currently present in Convergys at this time. Convergys has allowed me to sharpen my customer services skills due to the constant change in information of the products and services being provided.
Premier Medical Group April 2007 to June 2007
Medical Extern

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How would you describe your time at Premier Medical Group?

Provided me with a hands-on experience on being a medical assistant. Which allowed me to sharpen the skills I was given in school.
Clarksville Eye Clinic June 2006 to June 2008
Optical Technician

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How would you describe your time at Clarksville Eye Clinic?

I had a better knowledge of the process and information in the involvement of the eye correction lesnes. As well as getting the knowledge of the various insurance provided.
Convergys March 2003 to April 2006
Warranty Service Representative

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How would you describe your time at Convergys?

At this time it was my first time working in customer service, so it was an experience that slowly put rapidly at the same time gave me the ability to adjust to change quickly, which I still carry this skill.
Vartec TeleCommuincations October 2002 to November 2003
Telemarketer

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How would you describe your time at Vartec TeleCommuincations?

This was the first time working as a telemarketer in which was I learned the skills on how to sales products effectively so the customers would purchase or sign up for the home phone services
SOS June 2002 to September 2002
Customer Service Representative

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How would you describe your time at SOS?

I had the position of being the customer service representative in assisting the customers with inquires of products. As well as being part of the Escalation Team for customers, which was a new experience.
Electrolux September 1999 to March 2002
Assembly Worker

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How would you describe your time at Electrolux?

Very fast paced and needing to keep up with the assembly line. Being the first job I started with it was hard, but has time the job helped me develop the skill of doing the job in a timely manner and correctly.

Education

Miller-Motte Technical College December 2005 to June 2007
A.A.S. in Medical Assisting

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How would you describe your time at Miller-Motte Technical College?

I learned a lot of the field and skills of being a Medical Assistant. I had a hands-on experience which allowed me to learn through mistakes and inquires of how to do the skill.

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