Work history
District Manager
tags:
attention to detail
• profitability
• customer service
• training
• teamwork
How would you describe your time at Movie Gallery?
MOVIE GALLERY - DISTRICT MANAGER
Hired to manage a district of 16 retail video stores, with a large customer base. Responsible for all aspects of the district, including marketing, with a high emphasis on customer service and profitability. Responsible for store manager staffing and career development....
District Manager
tags:
customer service
• attention to detail
• training
• teamwork
• profitability
How would you describe your time at aramark uniform services?
ARAMARK UNIFORM SERVICES - DISTRICT MANAGER
Hired to manage a Sales and Route staff, while overseeing a customer base of over 400. District revenue of $5,000,000.00 annually with a high emphasis on quality customer service. Responsible for all aspects of the daily operations. Awarded Most Profitable for third quarter 2006. Top Sales contest achiever for fourth quarter 2006....
Managing Partner
tags:
customer service
• training
• teamwork
• profitability
• attention to detail
How would you describe your time at outback steakhouse?
OUTBACK STEAKHOUSE - MANAGING PARTNER
Hired to open and manage Outback Steakhouse in Fultondale, AL. Responsible for hiring and supervising staff of 75 employees and was the area trainer for new Outback managers. Increased sales and profits seven consecutive years. Highest sales volume Outback in Birmingham area for six consecutive years. As a Managing Partner I was the General Manager and 10% owner of that Outback with full managing and owner responsibilities including all aspects of the daily operations. Earned prestigious National award of Partner of the Year in years 2000 and 2002, won the award Best Manager Developer in year 2003....
General Manager
tags:
attention to detail
• teamwork
• profitability
• customer service
• training
How would you describe your time at McGuires Irish Pub?
MCGUIRES IRISH PUB OF DESTIN - AREA GENERAL MANAGER
Hired to oversee construction, opening and expand the concept of 15,000 square foot restaurant with a Micro Brewery and Retail Shop. Responsible for total construction of building, permits and all pre-open aspects of the establishment, including training and total operations. Gross sales the first year were $4.5M restaurant and $1.0M retail shop. Reason for leaving company was to further my restaurant career by joining Outback Steakhouse....
Concept Director
tags:
customer service
• teamwork
• profitability
• training
• attention to detail
How would you describe your time at Bennetts Smokehouse?
BENNETTS SMOKEHOUSE -DIRECTOR OF OPERATIONS
Responsible for the operations of both company owned and franchised Bennetts for parent company, WSMP, Inc., the East Coast co-franchiser of Bennetts Smokehouse. Also responsible for all aspects of operating, developing and expanding the concept. Reason for leaving was due to parent company closing the East Coast restaurants....
VP of Operations
tags:
teamwork
• profitability
• attention to detail
• customer service
• training
How would you describe your time at Austins International?
AUSTINS INTERNATIONAL -VICE PRESIDENT
A multi-unit restaurant chain based out of Ft. Lauderdale, Florida. Was in charge of restaurant design, permits, contractors, equipment selection and ordering, menu design, recipes, daily operations, training manuals and hiring of all management staff. Also key responsibility was to develop, expand and run the concept. Austins was able to go public (NASDAQ) in 1991 after only 3 years of starting concept. Was also on the Board of Directors. Reason for leaving was to advance my career....
General Manager
tags:
training
• attention to detail
• teamwork
• profitability
• customer service
How would you describe your time at Houstons Restaurant?
HOUSTONS RESTAURANT - OPENING GENERAL MANAGER
A high volume restaurant doing between $4-5 million yearly. Helped open the first Houstons as a Manager Trainee and advanced my career with the company all the way to Top Opening General Manager. Resigned on good terms to advance my career with a new restaurant (Austins International)....
Education
Business Administration
tags:
profitability
• training
• attention to detail
How would you describe your time at University of Tennessee?
Great. Took two years of business courses.