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Marcin Plazewski
New Zealand
currently: Job hunting
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Work history
IT Analyst/Engineer
tags:
technology
• wap
• change management
• fault management
• telco
• billdats
• rating
• arbor
• unix
• new zealand
• project management
• telecommunications
• roaming
• sql
• cdma
• number portability
• mnp
• customer
• telecom
• cdr
• outsourcing
• billing
• relocate
How would you describe your time at EDS (Electronic Data System...?
Telecom NZ (CDMA) mobile billing and business area application support, general fault, change and service management for existing CDR Billing production application suite (Billdats & Kenan Arbor) having a multitude of inter-dependencies with other applications including ICMS, PROBE, Intermediate, Single eView and NetBits via interfaces.
Responsibility for day-to-day BAU production issues incl. trouble-shooting/fault analysis, development, co-ordination and liaison with other service providers (incl EDS in-house teams and 3rd parties), preparation and maintenance of fault documentation, ITIL and SOX compliance, maintenance of application information via in-house tools (problem, service and change management) as well as providing regular reports and metrics.
Based in Wellington, New Zealand. Direct hire.
http://www.eds.com/about/locations/newzealand/
http://www.telecom.co.nz/... 
IT Specialist
tags:
technology
• sql
• cdr
• umts
• telco
• bscs
• tap3
• database
• billing
• data clearing house
• telecom
• roaming
• wireless
• oracle
• unix
• telecommunications
• rating
• ehpt bmp
• mobile
• gsm
• support
• mediation
• tadig
• uc4
How would you describe your time at PTC 'ERA' (T-Mobile Poland)?
Full-time, permanent role based in Warsaw, Poland. Direct Hire. Years 2000-2006.
PTC 'ERA' (T-Mobile Poland) is the largest Polish cell phone company.
As part of the 3rd level BSS Unit I was responsible for rating/billing systems operation (LHS BSCS, EHTP BMP, Infranet), day-to-day BAU maintenance, BMP and UC4 job configuration, multitude of billing tests and 24/7 standby on call, liaison with Roaming Unit in TAP processing, performing TADIG tests (signing Certificates on behalf of 'ERA'), roaming billing operation, communication with data clearing houses (EDS, MACH), roaming billing issues, analyzing rating trends and KPI's, preparing reports, reviewing project documentation and procedures, providing sole support for several systems incl. e.g. debt collecting and IVR account balance.
I was also responsible for MS SharePoint Portal (175 sites, 8000 documents, dozens of users) and for liaison with MS developers.
http://www.era.pl/...
IT Specialist
tags:
telecom
• hp
• helpdesk
• pc
• mobile
• customer
• telco
• dell
• centos
• windows server
• hardware
• corporate tools
• software
• microsoft
• linux
• printers
• wireless
• telecommunications
• vmware
• technology
• support
• network
• ms sms
How would you describe your time at PTC 'ERA' (T-Mobile Poland)?
As part of the 2nd level of the IT Helpdesk/Technical Support Unit I was responsible for over 3000 PCs (Dell), user and application maintenance using corporate tools (problem tracking applications, SMS, Citrix, TNG, Ghost, Legato Networker, Nortons, MS Office and many more), sole printers support for the entire corporation (over 350 HP/Xerox/OCE/Lexmark printers) - configuration, updating server drivers, liaison with suppliers and overall technical support according to the ITIL and ISO specifications and corporate procedures. My biggest achievement was a corporate scale project involving team management and coordination of painless MS print servers migration from old Windows NT4 machines to new Windows 2000 servers.
Full-time, permanent role based in Warsaw, Poland. Direct Hire.
http://www.era.pl/...
IT Helpdesk
tags:
mac
• hardware
• pc
• imac
• apple
• software
• support
• helpdesk
How would you describe your time at Edipresse Poland, ProNet s.c.?
ProNet acted as outsourced team providing helpdesk service focused on Edipresse Poland (Polish branch of an international publishing company, the second countrywide publisher in Poland, well known for titles such as 'Przyjaciolka', 'Viva!', 'Uroda', 'Dom&Wnetrze' etc.).
Responsibility for supporting Edipresse Poland and several outer customers (Warsaw Polytechnic, sets of chambers and small companies) in general MAC/PC software, hardware and user maintenance, software and hardware inventory stocktaking, updating databases and hardware and network maps (Adobe Illustrator).
Temporary role in Warsaw Poland. Direct hire via ProNet.
http://www.edipresse.com/Jahia/pid/68
http://www.pronet.pl/ofirmie/profile.php...
IT Helpdesk
tags:
service
• helpdesk
• technology
• software
• support
• hardware
How would you describe your time at Marek Peryt's Academy?
A sole responsibility for network maintenance (token ring), hardware (IBM) and software (Suse Linux, OS/2, MS Windows) support and preparation for sale (pre-installation and testing) , PC/voltmeter interface driver tests, inventory stocktaking etc.
Marek Peryt (the owner) was a popular PC adviser and author of a computer-related TV program and video guide publications in the 1990s.
The company acted as a PC school for beginners, IBM franchisee, Microsoft's certified partner and specialized interfaces supplier for academic research centers.
Temporary role in Warsaw, Poland. Direct hire.
http://www.perytnet.pl/ (currently closed)...
Education
How would you describe your time at Professional internal train...?
Multitude of internal courses provided by EDS:
- Numerous induction courses
- Information Technology Infrastructure Library (ITIL)
- Root Cause Analysis: Putting RCA In Practice
- Introduction to Telecommunications
- Oracle SQL and SQL*Plus
- PL/SQL Fundamentals
- Using PL/SQL with an Oracle Server
- Maintaining and Securing Data in SharePoint 2003
- Incident Management Process
- Problem Management Process
- Change Management Process
- Analyzing Project Risk
- Security Awareness
- Key to Security and Privacy
- Privacy and Data Protection
- ClearQuest and ClearCase User
- PeopleSoft CRM (CAMS) User
- Borland StarTeam 2005 User
- and more...
How would you describe your time at Professional training spons...?
Major courses sponsored by ERA:
- Implementing a Microsoft Windows 2000 Network Infrastructure (MS 2153);
- Unix for beginners and Unix for advanced users (Warsaw Polytechnic - Citcom)
- SQL - language for accessing Oracle databases (ComArch);
- Shell Programming for System Administrators (SUN SA-245);
- Developing basic Java-based web applications (Altkom).
- and multitude of internal courses.
Please also see my Brainbench certificates:
http://www.brainbench.com/transcript.jsp?pid=59......
secondary, general study
How would you describe your time at 7th Juliusz Slowacki Second...?
1989-1993 member of the polish scouting organization
1993-1998 leader of own rock band (the biggest achievement: 2000-people gig)
1995-1997 volunteer and member of a liberal conservative party
Marcin's Network
IT Recruiter,
Technisource
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Account Manager a...,
Coastal Consultin...
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Marketing and Sales,
humber college
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Manager of Recrui...,
Bittorrent
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The Big Game Hunter,
Concepts in Staffing
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CEO/Founder,
Helping Friends
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Marcin has
