Work history
SQL Database Administrator
tags:
dba
• vb.net
• tsql
How would you describe your time at WorldGate Communications?
Designed, developed, and implemented a VB .Net web based application for the QA department to reduce their workload using SQL 2005 as the data store
Designed, developed, and implemented a VB .Net application used for both Inventory control and as a Help Desk ticketing solution using SQL 2005 as the data store
Build, maintain and support Microsoft SQL 2000 and SQL 2005 Db servers running on a Windows 2000 and 2003 platform
Ensure the integrity and security of production-level SQL 2000 servers running in the Ojoservices Data Center & LAN
Establish standards for implementing and maintaining database security
Perform database tuning and performance monitoring
Establish and review server performance optimization plans
Plan growth and changes (capacity planning)
Perform scheduled database and server maintenance tasks and audits
Benchmark hardware requirements for Windows 2000 and 2003 servers
Create and maintain detailed procedure documentation and configuration drawings
Implemented the shopping cart for the Ojophone.com domain
Network Administrator for the corporate LAN and NOC...
DBA/IT Support Team Leader
tags:
customer service
• dba
• vb.net
• tsql
How would you describe your time at Information Empowerment Group?
Helpdesk mentor and Leader/SQL DBA
Provided support for SQL Server 2000 and Softwise's product named Cashwise.
Maintained databases for clients in NY, FL, AZ, IL, TX and CA.
Created scripts in Transact-SQL to troubleshoot and remedy database issues.
Sustained merge replication in SQL 2000 for all client locations.
Created, maintained and deployed reports utilizing Visual Studio VB .Net and SQL Reporting Services...
Help Desk Research Analyst
tags:
customer service
How would you describe your time at Dollar Financial Group?
Perform testing of the proprietary software prior to upgrade or conversions
Assist in the planning and implementation of company-wide software deployment
Act as liaison between the end user and the operations/applications groups for escalated calls
Promote the standardization of workstations and the maintenance of such standards
Evaluate and work to troubleshoot network issues for remote locations
Installed, configured, maintained, and upgraded workstations at remote locations
Maintained and worked to troubleshoot FoxPro and Sql-based databases
Resolved modem connectivity issues
Assisted with user training: Windows functions and navigations, as well as that of the proprietary software...