collector
tags:
aegis mortgage corporation
• houston
• april 2006 - present
How would you describe your time at ageis mortgage compnay?
AEGIS MORTGAGE CORPORATION, Houston, TX April 2006 - Present
Senor Loan Counselor
Call center environment. Make outbound calls and receive inbound alls to 60+ delinquent customers. Answer high volume calls. Educate customers on the options available before foreclosure by taking financial information over the phone and setting up attainable payment plans, make payments over the phone. Member of ACA Professional Collectors. Counseling customers to resolve issues on delinquent accounts for Freddie Mac (FHLMC), Fanny Mae (FNMA), Home Equity and VA Vendee Loans. Receive an average of 200 incoming calls daily. Collect on 30-60+ and Escrow accounts.... 
consumer and commercial collections
tags:
collections and customer service
How would you describe your time at citi-card?
Citi Cards - Texas September 2000 - 2006
Collector /Skip tracer Houston, TX
Account Resolution Specialist for Inbound, 5 day -180 days on seven different Commercial Private Label Oil portfolios, revolving and non-revolving accounts. Offered Customer Service, extensive negotiation skills in arranging payment plans and settlements to offset credit loss to the company. Vast experience in skip tracing/locating hard to find payers....
collections
tags:
collections and customer service
How would you describe your time at j. p, morgan chase bank?
Chase Manhattan -Texas September 1999-2000
Collector Houston, TX
Primary Collections agent for inbound and outbound calls, unsecured loans, revolving loans, auto loans, equity and home improvement loans, portfolios, overdrafts, use of Tex Web Site, use of AS400 system
