Suzanne Lane

Virginia

currently: Please hire me!

Work history

virginia commonwealth university October 1999 to September 2003
Student Services Coordinator/Customer Service Supervisor

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How would you describe your time at virginia commonwealth unive...?

Started as Student Services coordinator which involved: set up of telephone service for students, customer service, customer contact and correspondence, data entry, accounts reconciliation, research and analysis, reports, problem resolution, bill and payment processing, training and promotional materials, meetings and special events, supervisor for Student Services Assistant. Was promoted to Customer Service Supervisor which involved coordination of telephone service for staff, faculty and students of the university, customer service, customer contact and correspondence, data entry, accounts reconciliation, research and analysis, reports, problem resolution, billing, transaction processing, creation of training and promotional materials, meetings and special events, supervisor for staff of 3 Customer Service Representatives.... read more
Heaven and Earth July 1998 to July 1999
Store Manager

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How would you describe your time at Heaven and Earth?

Management, hiring, training, scheduling, displays, order placement, data entry, reports, promotions, special events, customer service, sales, inventory, customer contact and correspondence, store and grounds maintenance, supervisor for 10 Sales Associates and 3 Merchandising Assistants.

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