Work history

Sodexho June 2006 to July 2007
General Manager

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How would you describe your time at Sodexho?

*Opened Environmental Services account at 60 bed long-term acute care hospital.
*Performed full range of Human Resource responsibilities, including recruiting, interviewing, hiring, and training and mentoring 20 front line employees and 3 working supervisors.
*Maintained payroll and financial
volume over $500,000.
*Utilized strong communication skills interacting with patients, families, hospital staff, administration and vendors maintaining positive patient and customer relations and satisfaction.
*Managed 70 front-line employees in 172 bed acute care hospital with over 500,000 square feet cleanable space.
*Managed Housekeeping Upon Request, an interactive patient involved model for housekeeping services.
*Utilized Tele-Tracking??? Bed Tracking?? software to monitor patient census, bed cleaning status and unit response metrics.
... read more
Knight Facilities Management June 2000 to July 2006
Manager

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How would you describe your time at Knight Facilities Management?

*Directed and trained 45 UAW workers in housekeeping, maintenance and repair activities.
*Observed ongoing work, determined work priority.
*Kept employee time records and recorded daily work performed.
*Conducted safety training, coordinated "right-to-know" programs.
*Developed pre-job planning
worksheets and safe operating procedures.... read more
State of Michigan August 1998 to June 2000
Contract Administrative Support

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How would you describe your time at State of Michigan?

*Created charts, graphs, letters and other business forms using my expertise in Microsoft Office.
*Designed PowerPoint presentations for use in training programs.
*Developed Access databases to track foster care case status for the State of Michigan.
Campus Ford March 1997 to April 1998
Auto Sales Representative

How would you describe your time at Campus Ford?

*Maintained knowledge of current sales and promotions and competitive comparisons.
*Computed sales prices, total purchases, sales tax, title and purchase add-ons.
*Answered questions regarding the automotive products and financing options.
F.C. Enterprises June 1994 to March 1997
Restaurant Manager

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How would you describe your time at F.C. Enterprises?

*Directed daily operations of carryout and delivery food service business.
*Maintained cash control and payroll, managed food and labor costs.
*Investigated and resolved customer complaints.
*Performed full range of personnel actions including recruiting, hiring, training and discipline.
*Trained, observed and evaluated workers in food preparation, service, sanitation, and safety procedures.
*Analyzed operational problems, and established procedures to alleviate these problems.
*Estimated ingredients and supplies and controlled inventories and waste.
... read more
Spartan Motor Mall December 1993 to June 1994
Auto Sales Representative

How would you describe your time at Spartan Motor Mall?

*Maintained knowledge of current sales and promotions and competitive comparisons.
*Computed sales prices, total purchases, sales tax, title and purchase add-ons.
*Answered questions regarding the automotive products and financing options.
michigan career institute March 1990 to June 1993
Financial Aid Officer

How would you describe your time at michigan career institute?

*Interviewed applicants; analyzed applicants' financial needs, income and assets to determine financial aid eligibility.
*Calculated amounts of financial aid available in order to plan educational programs.
*Checked loan agreements to ensure that they were complete and accurate.
*Contacted
applicants to resolve questions about applications or to assist with completion of paperwork.
*Maintained current knowledge of federal and state financial aid laws and regulations.
... read more
Michigan State Senate January 1987 to January 1989
Research Intern

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How would you describe your time at Michigan State Senate?

*Analyzed information obtained from management and legislative staff to identify and solve a variety of problems.
*Defined data requirements; then gathered and validated information using statistical tests.
*Prepared reports defining and evaluating problems and recommending solutions.
*Evaluated
job positions, classification and organization structure and salary scales.
*Prepared reports, such as organization and flow charts to summarize job analysis and evaluation and compensation analysis information.
*Developed survey materials and analyzed results for Secretary of the Senate.
... read more
U.S. NAVY RESERVES June 1984 to June 1994
Intelligence Specialist

How would you describe your time at U.S. NAVY RESERVES?

*Collected, processed, and disseminated intelligence information.
*Assembled and analyzed multi-source operational intelligence of surface, sub-surface, and air weapons in support of intelligence briefings, reporting, and analytical programs. *Prepared and presented intelligence briefings.
*Drafted intelligence reports.
*Provided input to and receive data from computerized intelligence systems, ashore and afloat.
*Maintained intelligence files (photographs, maps, charts, photographic interpretation keys, etc.).
*Maintained and updated intelligence libraries.
... read more

Education

Western Michigan University August 1988 to July 1989
Master Public Administration

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Thomas Cooley Law School August 1984 to August 1986
Law

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Brigham Young University July 1982 to July 1984
Political Science

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How would you describe your time at Brigham Young University?

*Associated Students of BYU Student Defender.
Lawrence Institute of Technology April 1981 to March 1982
Engineering

How would you describe your time at Lawrence Institute of Techn...?

*Algebra.
*Trigonometry.
*Geometry.
Specs Howard School of Broadcasting April 1979 to October 1979
Radio Broadcasting

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How would you describe your time at Specs Howard School of Broa...?

*Program Director of school's radio station.
Ricks College August 1975 to May 1976
Radio and Television Broadcasting

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How would you describe your time at Ricks College?

*Operated college AM and FM Radio stations.
*Conducted television news magazine interviews for college local news station.
*News anchor for college local news station.
*Camera man for college local news station.
*Production for college local news station.

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