Customer Service Representative
How would you describe your time at united american insurance c...?
Assisted doctor offices and policyholders with questions regarding policy information, benefits, and claim status via telephone. Working with private company software, Word, Excel. Internet Explorer.
?? Answered in-bound phone calls and ensured one call resolution
?? Meet all quality and performance goals continually for department.
?? Ensure requests sent out to other departments were completed in a timely manner
?? Provided courteous customer service and established good customer relations... 
Customer Service Representative
How would you describe your time at Alliance Data Systems?
Assisted utility customers with there billing questions, setup on payment arrangements, enrolled new customers and transferred customers to a supervisor when requested.
?? Provided courteous service and established strong customer relations.
?? Ensured customers had one call resolution.
?? Successfully met or exceeded all performance goals, quality and deadlines...
Customer Service Representative
How would you describe your time at Stream International?
Provide technical support for Avery Dennison label products within various software products, assisting customers to build custom templates within Word 97, 2000, and XP via telephone. Place software upgrade orders for various Avery software products.
?? Provided courteous service and established strong customer relations.
?? Compiled mailing lists.
?? Worked 1 year in customer service, taking service calls, providing in and solving problems.
?? Successfully met or exceeded all call metrics goals and deadlines....
