Brian Ackerman

How would you describe your time at Northstar Neuroscience?

Administered and maintained, a Local Area Network for continuing growing user base in a Microsoft Windows 2003 server native environment moving from a small startup to a midsize company.
Experienced with implementing and supporting computer systems in a medical device regulated company.
Administered support for design and development, DC, AD, TCP/IP, DHCP/DNC, WINS, Exchange 2003, OWA, Spam filtering, VPN, FTP, SQL server, Symantec anti-virus and network licensing.
Managed all aspects network from System / Network engineering and administration to help desk needs.
Provided on-going process and requirements analysis for Northstar computer systems, including tier 1 and 2 helpdesk support, coordination and testing support for new releases and project management to support system enhancements.
Acted as the primary client interface between Northstar system owners and corporate IT.
Supported various computer systems and implementation projects by partnering with departmental system owners and other IT resources.
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Experienced with quality assurance concepts such as change control and systems validation.
Experienced in planning, implementing, documentation and testing 21 CRF Part 11 FDA compliance regulations.
Experienced implementing systems using formal System Development Life Cycle (SDLC) and project management methodologies.
Demonstrated ability to prioritize and balance workload across projects and functional teams.
Responsibilities included complete system and data backup. Including Clinical trail data.
Experienced in Disaster recovery planning, documentation and testing.
Experienced in System Security planning, implementing, documentation and testing.
Network monitoring and troubleshooting of all aspects of current environment.
Extensively experienced with designing, planning, implementing, and testing domain upgrade from Microsoft Windows NT Server 4.0 to a Microsoft Windows 2003 native server environment.
Designed, planned, implemented, and tested an upgrade from Microsoft Exchange 5.5 to Microsoft Exchange 2003.
Developed distribution system for pushing software installations to client desktops, and automated client inventory.
Configured and installed new servers. This includes installation, maintenance and removal of domain servers.
Configured and installed new employee workstations. This includes procurement, installation, maintenance and removal of client workstations.
Managed all aspects of the workstation lifecycle services, including setup, maintenance and repair of user's desktop and laptop PCs, LaserJet and DeskJet printers.
Managed all aspects of the printer services.
Collaborated with Marketing and branding team on design and user interface of corporate website. Maintained, edited and updated both corporate intranet and corporate website www.northstarneuro.com....