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Business analysis and Process Improvement

Posted @ 05:00AM, August 30, 2007 by Dennis Valade | Permalink
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Work history

Dye Management Group December 2006 to July 2007
Project Manager

tags:

How would you describe your time at Dye Management Group?

Coordinate and manage state transportation and motor vehicle department projects for Dye Management Group contracts. Project Manager for a functional audit of the Texas Department of Transportation's Consumer Services Unit in Austin Texas.
ajilon consulting May 2005 to November 2006
Business Analyst - Portfolio & Strategy

tags:

How would you describe your time at ajilon consulting?

Operational role as a Senior Business Analyst for General Motors Corporation (North America), Computing & Telecommunication Services and manage the integration and communications among applications, databases, and technology platforms.
* Built advanced Excel formula financial documents and
successfully managed financials for multiple IT projects.
* Designed aggressive Power Point presentations for senior management presentations.
... read more
Self Employed Consultant April 2002 to May 2005
Consultant

tags:

How would you describe your time at Self Employed Consultant?

Provided independent consulting to Delcan Corporation for a program titled "The Action Plan for the Intelligent Border Crossing (IBC)" at the Detroit MI - Windsor, ON border crossing. The IBC is a joint initiative of the Ontario Ministry of Transportation and Transport Canada. The Action Plan is being developed to guide the deployment of Intelligent Transportation Systems (ITS) at Ontario's international border with the United States.... read more
Booz Allen Hamilton March 1998 to April 2002
Associate

tags:

How would you describe your time at Booz Allen Hamilton?

Associate - Transportation Market Facing Group
Coordinate and manage client engagements. Projects involved strategy, organizational development / change, operations management, process reengineering, performance improvement, staffing, and IT / technology management. Specialize in developing and
executing business solutions for major government, government contractor, and other institutional clients.
* Operational Restructure & Performance Improvement Lead Project Manager directing a team of 10 consultants performing comprehensive operational analysis for the State of New Jersey. Formulated new business strategies, reengineered key business processes, and advised on technology enhancements.
* B2B Strategies & Solutions Developed business plans, reengineered processes, and provided technology recommendations for the Illinois Department of Commerce Electronic One-Stop-Shopping project called eTruck.
* International Trade Served as subject matter expert in transportation operations and regulatory compliance in support of the North America Free Trade Agreement trade corridor development effort involving jurisdictions along I-35 between Canada and Mexico.
* Business & Technology Advisory Reconciled strategic, business, financial and technological priorities between principal U.S. and Canadian stakeholders while completing full-scale evaluation of the International Border Clearance Field Operational Test at the Detroit-Windsor Ambassador Bridge.
* International Operations & Finance Completed technical and financial review of the Land Transportation Office Information Technology modernization project in the Philippines. Assessed viability of a broad computerization initiative in anticipation of $77 million loan from the World Bank.
... read more
Lockheed Martin IMS March 1990 to January 1997
Senior Manager Client Services

tags:

How would you describe your time at Lockheed Martin IMS?

Senior Manager - Customer Services Center
Managed daily business operations for essential internal business unit, utilized a technology-driven system, while providing a full-range of support services to participants in the commercial vehicle industry. Led three-person management team and
supervised workforce of 40+. Planned, tracked, and controlled $5 million to $7 million operating budget. Managed the collection of $3+ million in participating governments' registration fees. Sourced and negotiated vendor contracts. Served as the key point of contact to internal and external customers. Built, strengthened, and maintained critical business relationships while employing technology to solve customer issues and improve government operations.
* Operational Startup & Management Planned and managed physical and operational startup of PrePass Services Center. Formed organizational infrastructure and integrated group into commercial vehicle operations.
* Needs Analysis & Delivery Conducted comprehensive assessment of internal business requirements and external customer service needs. Created infrastructure, processes, and policies to meet criteria.
* Business Development & Marketing Created and marketed PrePass brand and collaterals (including 1-800-PREPASS) for a public / private partnership for the Heavy Vehicle Electronic License Plate (HELP) entity. Collected over $3 million in service fees and achieved 100% of target revenue projections. Directed development of battery-powered PrePass device to simplify installation and reduce customer service issues.
* Staffing, Team Building & Leadership Hired, trained, and supervised 17+-person task force charged with physical distribution and technical installation of PrePass devices in participating member vehicles nationwide. Recruited second-in-command.

Director of Operations - Commercial Vehicle Operations Facility
Held entrepreneurial ownership and P&L accountability for newly created organization to support multimillion-dollar contract with State of Ohio Bureau of Motor Vehicles (first fully privatized commercial vehicle registration facility in the United States). Directed all aspects of operations, administered budgets, reconciled and disbursed receipts to other jurisdictional participants in the International Registration Plan, an interoperability agreement between national and international jurisdictions. Led a team of 50+ people in document assessment, content validation, and financial roles.
* Operational Startup & Management Led complete operational startup including market research / analysis, site selection / negotiation, architectural design and build-out, physical layout and furnishing, and development / execution of business plans, processes, financial controls, policies, and performance objectives.
* Program & Relationship Management Executed / administered the International Registration Plan, and developed / managed related communication channels and relationships -- internal customers, regulatory agencies, government officials, general public.
* Top-Line & Bottom-Line Performance Managed generation of $110+ million in vehicle registration fees for state of Ohio.
* Communications & Public Relations Served in high profile role as spokesperson and advocate for organization and its initiatives, programs, and partners. Delivered formal presentations to 50+ organizations interested in offered services.
... read more
State of Michigan - Dept. of State September 1974 to January 1990
Senior Analyst

How would you describe your time at State of Michigan - Dept. o...?

Process Improvement and Implementation Specilaist

Education

central michigan university September 1969 to May 1973
Business Administration

How would you describe your time at central michigan university?

MAjor in Marketing and Minor in Interpersonal & Public Communications.

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