Anthony Gonzalez
Bethlehem, PA
currently: Job hunting
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Answers from Anthony
What kind of job are you looking for?
Obtain an Information Technology Professional opportunity where my more than 20 years extensive experience in Project Management and Network Administration that includes Systems Operations and Application Support can be utilized to support the information and technical operations needs of the requesting company. Proficient in Windows Administration including the installation, configuration, and support of servers and application services. Adept in supporting live web applications utilizing Websphere and IIS technologies. Able to generate reports and troubleshoot databases including Oracle and MS SQL servers. Well versed in multiple network technologies. Outstanding interpersonal and organizational communication skills.... 
Posted @ 02:33AM, September 05, 2007
by Anthony Gonzalez | Permalink
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Work history
Project Manager
tags:
peregrine support
• ms servers
• ms project 2003
• ms word
• metastorm
How would you describe your time at Wyeth Pharmaceutical?
Completed Tech Level Escalation Training in Service Center - Peregrine
Completed sample letter for SMTP relay to users requesting email assistance.
Completed CV Metastorm Queue Creation in preparation for helpdesk issues.
Completed uploading and updating information with eRoom documentation system.
Ordered QA Development Training Server environment....
Network Support Consultant
tags:
salesforce.com automation
• project coordinator
• network administrator
How would you describe your time at Merrill Lynch?
Assist with software testing and roll-out implementation in supporting CRM standards for branch FA's using Salesforce.com and Okere software products. Microsoft Windows 2003 Server and Windows XP client software installation, testing.
Infrastructure and Software Migration of database coordination from Windows to Linux platforms.
Coordination of Oracle data center database and router migrations of user data which includes corporate project rollouts and server operating systems maintenance, upgrades, and Development and Production installations.
Assist with CRM application troubleshooting and resolutions. Handle technical resolutions of application operations as this relates to Salesforce and Okere application product releases for Merrill Lynch financial divisional companies.
Worked with affiliate vendors as Okere, Informatica, and Salesforce.com (Oracle DBMS and Toolset Conversion systems in relation to providing server, workstation, and application support for testing and daily system productivity for the business groups (Domestic Advisory, International Banking, Domestic Banking, Black Rock investments, etc.)
Implement installation of server migration from test-production environment of the Toolset Conversion environment. This included environment rebuilds of two Production class HP-Compaq and IBM Blade MS Windows 2003 Standard Servers and a satellite server. The IBM Blade server is currently in Development use for ATP telephone and Salesforce Server-2-Server use. The HP Compaq Application Server was rebuilt for development testing and continues to provide a stable development environment for application environment testing prior to Production release.
Setting up (10) Windows 2003 Standard Servers for Salesforce training using Visual Basic within a VMWare environment.
Monitored and Executed network packet trace reports for Outlook Connector Contact manager product.
Assist with software documenting and testing which includes rollout implementation in supporting Merrill Lynch Hosted Contact Management CRM standards for branch Financial Analysts using Salesforce.com and Okere software product environments.
Preformed question and answer (Q&A) Release testing and Functional Certification with Outlook Connector Contact Manager for 1.36 to 2.0.2.0 (six software releases in between in the last two years) to software release development group for workstation core build and imaging. Monitored for software release fixes and corrected whenever necessary.
Server and data software installation, testing, and backup of weekly Merrill Lynch user corporate data from Salesforce.com.
Infrastructure and Coordination of software operating system Migration and upgrades of database from Windows to Linux platforms.
Coordination and direct involvement of all system software, database upgrades, and environment escalations which includes Windows Operating System Software; server and workstation installations, upgrades, and maintenance.
Oracle dataset cleansing, upgrades, and patches of Oracle Database server and workstations.
Coordination of user data collection with third party vendors Okere and Salesforce in accomplishing data conversion through the Toolset Environment into Salesforce.com This included at times collection of data exports from CRM based ACT, Goldmine and Outlook client enterprise installations on Financial Analyst computers.
Always willingness to assist other co-workers in being a team player....
Network Operations Consultant
tags:
websphere
• windows nt
• application support and docum...
How would you describe your time at Chase Mellon Bank?
Provide technical systems administration support for IBM WebSphere application servers and related components
Responsible for maintaining 260 servers hosting web-based application for the firms' HR department
Monitoring of WebSphere, IBM HTTP Server (Apache), MQ Series, and IIS in a clustered environment
Respond to alerts from monitoring system for system error conditions (system down, disk full, CPU busy, memory full)
Provide phone support to end users when the system is down or user is getting application errors
Take responsibility of trouble tickets escalated to department from the help desk
Stop by user's desk to assist on clearing temporary internet files, reset Internet Explorer settings, and gather print outs of screen shots taken by user from error messages within the web application
Troubleshoot web application related issues, provide solutions, and escalate issues to other support personnel as necessary
Troubleshoot problems within WebSphere software in development, test, and production environments
Assist application support groups as they deploy their web applications and provide troubleshooting assistance as needed
Perform weekly check up on servers in the datacenter for bad fans and/or hard drives, and info the LAN team if necessary
Reduce workload for developers by assisting on light web programming (HTML, DHTML, and JavaScript)...
Computer Consultant
tags:
pc support
• network support
How would you describe your time at tek systems?
Supporting clients with Windows 98/2000/XP workstation migration projects as a network consultant at Verizon Wireless, Bedminster, NJ and Network Technical Analyst at SONY; Park Ridge and Teaneck, NJ sites and Phillips-Van Heusen, Bridgewater, NJ. Presently, at Verizon Wireless, support consumer and enterprise customers with cellular network resolutions in SIP and MIP provisioning, equipment and CDMA modem testing, and IP network resolutions. Assisting with Microsoft Office XP/2000 Product installation and migrations. Assisting with program report generation of data using MS Access 2002 and MS Excel 2002 to create a corporate dataset of all fax and printer equipment at SONY Electronics, Park Ridge and Teaneck office sites. Supporting VPN Extranet updates with AT&T ARIA remote clients. Preformed execution of standardization of Microsoft Office 97 to Office 2000/XP and Microsoft Outlook/Outlook 2000 and MS Exchange Server virus checking and email account additions and deletions. Application upgrades and configurations of workstation and server updates. Extensive Hewlett Packard print server and 3270 terminal client reconfigurations. Performed Oracle SQL and MS SQL testing for SAP development group for SONY product inventory applications operating as Web based applications using Oracle 8 and MS SQL as database systems. Coordinate Microsoft printer queue installation for mainframe printer output to locally connected LAN and remote printers at SONY....
Education
Education
How would you describe your time at seton hall university?
Education major.
Concentration in Spanish / Elementary Education / Computer Science
Minor: English Journalism
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