Work history
Program Director, Insurance & Financial Services
tags:
branding
• compliance / policies / proce...
• knowledge management
• project management
• growth
• program development
• sales
• marketing
• budgeting
• communication
• career development
• goal setting
How would you describe your time at Hondros College?
Lead the development and introduction of courses and programs for the Financial Services Division. Development and implementation of an Industry Dashboard reporting to Executive team. Management of $3 million P/L. Additional duties include monitoring national regulatory and state based legislative environments, markets, industry standards, and consumers. Develop potential opportunities for new and/or improved products and/or services that can be developed and implemented by Hondros College and Hondros Learning. Work, in conjunction with the Sales Department, to develop institutional sales channels, including meeting with key institutional decision-makers. Assist Marketing Department with the interpretation and analysis of student feedback. Maintain relationships with institutional FS customers.... 
Marketing Specialist
tags:
marketing
• competitive intelligence
• customer service
• market research
• customer & vendor coordination
How would you describe your time at Nationwide Insurance?
Facilitated information exchange between all regional teams and marketing. Worked with regional leadership, agents and internal customers to launch and support marketing programs including: Grand Openings, Merchandising, MarketLink and Direct Mail. Promote and provide information concerning ongoing marketing programs including: acquisition, win back, retention mail programs, newsprint, radio, and television advertising, co-op and diverse marketing opportunities. Analyzed internal data to demonstrate the effectiveness and ROI of programs. Marketing Subject Matter Expert (SME) to provide unique knowledge of each marketing area. Worked with regional areas of company to apply Competitive Intelligence to local markets in an effort to boost sales production and promote Nationwide....
Senior Marketing Analyst
tags:
marketing
• project management
• customer service
• communication
• goal setting
• market research
• financial services
How would you describe your time at Nationwide Insurance?
Competitive Analyst / Project Manager in charge of property and casualty insurance landscape analysis. Developed tools/reports for senior management to achieve company five year sales and goal plan. Responsible for white paper creation on 7 competitors including basic market share and growth information along with intelligent analysis of customers/sales/distribution/claims/and brand. Utilized primary research vendors to assist with obtaining information from customers, vendors and salespeople as well as contacting current company employees. Secondary research obtained from net searches, 10K / Annual report filings, newspapers, 3rd party research and investor relations information....
Universal Sales & Service Agent
tags:
knowledge management
• sales
• customer service
How would you describe your time at Nationwide Insurance?
Quick, responsive and caring customer service representative providing superior sales expertise to both new and existing insurance customers. Problem Solver with 11 years experience. Exercised project management skills on a daily basis. Provided feedback and acted as a sounding board during management reviews....
Account Manager
tags:
sales
• human resouces-sourcing
• customer service
• human resouces
How would you describe your time at Bright Services?
Understand and work with Title VII and EEOC regulations to promote Bright Services staffing programs to local Lynchburg companies. Present Bright Services and its seven unique Staffing programs during formal appointments. Recruit client companies to Bright Services. Supervise and maintain client company accounts. Conduct interviews with interested applicants for open positions with client companies. Coordinate applicants with the seven unique Bright Services Staffing programs. Summarize applicant skills and abilities to promote individuals to client companies. Implement applicant orientation programs which includes drug screen, safety evaluation, position review, and Bright Services / Client company policies....
Term Market Analyst
tags:
competitive intelligence
• ms office
• presentation and communicatio...
• market research
How would you describe your time at GE Financial Assurance (GEFA)?
Streamlined and strengthened the weekly Term insurance report. Developed the New York Term report to reflect the different New York state regulations. Delivered both reports to Senior Leadership team and CEO Cockpit. Analyzed competitor rate changes. Forecast competitor product changes and anticipated First Colony's need to move within the marketplace. Conducted research and compiled competitive movement for Project Management. Conceived surveys to enhance overall knowledge of Term insurance marketplace....
Immediate Annuity Market Analyst
tags:
analysis
• market research
• ms office
• presentation and communicatio...
• competitive intelligence anal...
How would you describe your time at GE Financial Assurance (GEFA)?
Revitalized Income Distribution Group Assess The Market participation rates from 0% to 80%. Directed research projects all projected to impact net income positively. Supervised the Income Distribution Group Leadership Development Program participant. Leveraged current relationships within GE Financial Assurance to save money on surveys and outside research studies. Produced across the business support research on both products and markets....
Market Research Analyst
tags:
marketing
• market research
• competitive intelligence anal...
• analysis
• microsoft office
• competitive intelligence
• financial services
• branding
• knowledge management
How would you describe your time at GE Financial Assurance (GEFA)?
Conceived and published the "Industry Brief," a collection of "hot topics" and headlines concerning the life and health industry. Coordinated with Income Distribution Group to organize and fulfill research needs. Increased on hand information on competition by using the Internet. Captured current information concerning all levels of personal financial management....
Education
Master's Project Management
tags:
project management
• ms project
• ms project 2003
• communication
How would you describe your time at Boston University?
Master's Degree program in Project Management via Metropolitan School. Successful completion April 2007 of Project Management Certificate courses.
BA History / Political Science
tags:
project management
• microsoft office
• education
• market research
• communication
How would you describe your time at lynchburg college?
4 Year Liberal Arts Degree at Premier Southern Institution
Melissa has
