Work history
Help Desk Administrator
How would you describe your time at Senstich?
Provide all levels of technical support to end users for PC, server, hardware or software applications. Perform repair and preventative maintenance of personal computers and related systems.
Help Desk Specialist
How would you describe your time at Optiva Corp. / Philips?
Provided first and second-tier technical support to end users for PC, server, hardware and software applications. Performed preventative maintenance and repair of personal computers and related systems. Provided technical and infrastructure support as required. International, 24 X 7 on call support.
optiva
March 1995 to October 1997
Production Supervisor
tags:
leadership
• trainer
How would you describe your time at optiva?
Provided leadership to assigned production lines, assuring that daily quotas were achieved while meeting all quality specifications. Validated and documented approved process improvements.
optiva
August 1994 to March 1995
Purchasing Assistant
How would you describe your time at optiva?
Assisted the buyer with issuing purchase orders and facilitated Returned Materials Authorization (RMA)processing.
optiva
November 1993 to August 1994
Production
tags:
trainer
• leadership
How would you describe your time at optiva?
Mastered each position on the handle line, including printed circuit board installation and ultrasonic welding. Worked on special projects as requested and refined the process for constructing the original Point of Sale Displays. Became the primary trainer in each area. Asked to return to production as one of the original supervisors....