AT&T
January 2008 to the present
Sr. Analyst
tags:
weblogic
• akamai
• f5
• bash
• iplanet
• atg dynamo
• vmware
• apache 2.0
• solaris
• apache
• cisco
• snmp
How would you describe your time at AT&T?
Application support for complex eCommerce web presence particular to Apache & Weblogic.
AT&T
January 2004 to July 2005
Systems Analyst
tags:
bash
• iplanet
• solaris 8/9/10
• f5
• atg dynamo
• solaris
How would you describe your time at AT&T?
Sustained a secure, complex web presence for the largest US wireless carrier comprised of two ATG Dynamo server clusters and iPlanet webservers with local load balancing and geographic redundancy using F5 technologies BigIP & 3DNS. Facilitated content changes on e-commerce sales channels: www.attwireless.com and www.cingular.com. Worked daily with content creation, marketing, coding & administration teams to graduate code from development through testing, staging, isolated production and production systems in all web sales channels.... 
Desktop Analyst
tags:
citrix
• exchange
• blackberry wireless devices
• remedy helpdesk
How would you describe your time at AT&T (formerly Cingular Wir...?
Supported via Remedy Help Desk system 200 users desktop & laptop systems and hand held accessories. Processing an average of 5 - 8 tickets per day. Re-positioned the team intranet website which effectively increased usage 25 times. improved new team member adoption of the tool. Improved personal productivity of senior executives including the CIO, President, and CEO as directly assigned tech support. Saved estimated $40,000 of labor hours by improving response tools to virus outbreak (code red, blaster virus) by 20%. Familiar with a variety of desktop tools including Tivoli, McAfee Anti-virus, remote desktop, Symantec Ghost, Citrix, Remedy, Iron Mountain Connected. Recognized repeatedly for outstanding customer service including nomination for company-wide "Spirit of Excellence" award. Sponsored as a member of national "A-team" Comprised of 30 national desktop analysts and administrators to test and analyze systemic issues pertaining to the desktop environment. Promoted to Systems Analyst supporting the engineering operations of the company website....
Sam has
