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Answers from Alejandro

What's your ideal work environment?

One where you can actually talk to your co-workers and/or your clients, communication is key.

Posted @ 09:29PM, September 25, 2007 by Alejandro Mendoza Cantu | Permalink
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Work history

Teleperformance Mexico October 2006 to July 2007
QA Reporting

tags:

How would you describe your time at Teleperformance Mexico?

Established reports based on the agents' performance to pinpoint key areas of opportunity.
Hispanic Teleservices September 2003 to July 2006
Sales Representative, Coach

tags:

How would you describe your time at Hispanic Teleservices?

The basic description is customer care and sales over the phone. Upon entering Sage Telecom in HTC, I managed to get to the top ranks in the first 2 weeks, and was also always on top in high-speed internet sales when in America Online's Sign Up By Phone department. On February 2005, by self initiative I set a higher goal than the one provided for my teammates and me, and after constant follow-up we exceeded that monthly extra goal in less than 3 weeks. As a result of that, I was promoted to a coaching position, which I exerted until July 2006.... read more

Education

Universidad Autonoma de Nuevo Leon January 2003 to November 2005
Political Science & Public Administration

How would you describe your time at Universidad Autonoma de Nue...?

Majored in political science.
Universidad de Monterrey September 1999 to June 2002
Programming Analyst

How would you describe your time at Universidad de Monterrey?

High school and a minor degree as a systems analyst.

Alejandro's Network

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Chemical Engineer...,
ITESM

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Recommendations

Rolando Garza
Chemical Engineering, Administration, Polymers at ITESM

Alejandro is a close friend of mine. I've known him since 2001. He is an articulate person, dedicated worker; he's knowledgeable in IT and is very dependable.

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