Work history
Sr. Usability Engineer and Principal
tags:
web design
• interaction design
• usability testing
• user experience researcher an...
How would you describe your time at EAM Services?
Contracts with Intel and Standard Insurance. Provided user analysis, work analysis, UI design and usability testing for web-based applications
Sr. Usability Engineer
tags:
usability and human factors
• user experience researcher an...
• web design
• usability testing
How would you describe your time at Tektronix?
Introduced and conducted contextual inquiry and work analysis for communication testing and wireless protocol testing. International projects. Design and usability testing of applications on test equipment, windows based applications, and web-based applicaitons. Introduced and conducted metrics-based testing of website. Developed usability strategies for product lines. Introduced and utilized usage-centered design methods such as user role analysis.... 
ncr
January 1994 to December 1999
Sr. Cognitive Engineer
tags:
usability testing
• user experience researcher an...
• user requirements analysis an...
• usability and human factors
How would you describe your time at ncr?
Focused primarily on Customer Relationship Management (CRM) applications for the banking industry. Lead usability engineer on project in Australia conducting user and work analysis, UI design, usability testing.
Designed an approach to work process analysis using a combination of focus groups using the CRTS methodology and ethnographic techniques like structured observation backed by interviews....
IBM
December 1988 to February 1994
Human Factors Engineer
tags:
interaction design
• usability testing
• usability and human factors
How would you describe your time at IBM?
Led usability design of object-oriented OS/2 applications. Designed SAA CUA seamless interface for host and client-server environments. Led User Interface Design Team (UIDT) for IBM AOExpert/MVS and ImagePlus intelligent forms processing (OCR) application user interfaces. Responsibilities included preparing usability activity and test plans, conducting expert reviews, walk-throughs, prototype tests, formal laboratory tests, tests at customer locations; reporting results and making recommendations; advising and negotiating changes; and reviewing and testing user documentation....
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