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Answers from Jane

What's the toughest problem you've had to solve?

Auditing/correcting a 20 million account that was out of balance for 5 years and developing the relationship with the client - gaining their confidence and getting agreement that account issues were resolved.

Posted @ 08:11AM, February 22, 2007 by Jane Wood | Permalink
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Work history

Weller, Anderson & Co., Ltd May 2006 to January 2007
Client Relationship Manager/Mktg Asst

tags:

How would you describe your time at Weller, Anderson & Co., Ltd?

*Administrative support to brokers; setup new accounts, account updates & account transfers
*Responsible for admin.tasks photocopying, faxing, couriers and coordinating express mailings
*Manages client/prospect Activity Database (ACT) and Reports
*Assist in creation of sales literature i.e.,
brochures, internal forms and letters of instructions to clients
*Develop, generate and maintain all financial confirmation statements
*Create client proposals, account summaries, reports and PowerPoint presentations
*Generates mass mailing for sales and compliance purposes
*Coordinate company meetings and events, document meeting minutes
... read more
Advanced Investigations September 2005 to April 2006
Administrative Assistant

tags:

How would you describe your time at Advanced Investigations?

*Composes memos and transcribes notes
*Coordinate payment of invoices and balance expenses on monthly basis
*Project work involving researches and creation of presentations
*Developed a client database; generated management reports
*Created PowerPoint presentations for client proposals
*Schedule
client/employee meetings and document meeting minutes
*Diary calendar management - prioritizing allocation of time, coordinating internal/external meetings
*Costs/budget; processing invoices/expenses as appropriate and tracking expenditures
*Responsible for administrative tasks photocopying, faxing, couriers and coordinating express mailings
... read more
aegis mortgage November 2004 to August 2005
Business System Analyst

tags:

How would you describe your time at aegis mortgage?

*Develop business specifications, test scripts and training documentation
*Perform quality assurance of in-house applications prior to formal user acceptance and deployment.
*Coordinate changes in system, software & establish procedures by working with internal staff
*Use SharePoint software for
company wide projects
*Maintain SharePoint website which encompasses uploading project documentation, providing user support and training users on SharePoint
... read more
AIG - American General Financial Services (AGFG) December 1991 to February 2004
Analyst, Project Coordinator, Client Relations

tags:

How would you describe your time at AIG - American General Fina...?

*Implementing product upgrades, setting account strategies and addressing sensitive, elevated client concerns
*Coordinate company trade shows
*Well versed regarding qualified plans, ERISA, pension rules and regulations, and plan documents
*Research pension and IRS regulations regarding each
client's specific and general needs
*Establish projects on SharePoint web portal and maintain all project related documents
*Resolve data inconsistencies through analysis & trouble shooting techniques
*Responsible for client customized website training/navigation
*Develop custom sales training to familiarize the financial advisors on their new assignments
*Create user manuals for clients and their employees on their retirement plans and various other benefit plans
*Develop client annual reviews which includes asset summaries, investment reviews and fund performance
*Create Microsoft Access databases and reports for Management as necessary
*Generate/analyze sales data for trend analysis
*Member of Employee Activity Committee; assist in planning company functions
*Develop PowerPoint presentation for management and sales force
*Coordinate implementation and migration of programs from test to production environments
*Conduct group/individual training on MS Word and MS Excel
*Determine agent's commission totals and schedule payment with accounting department
*Research representative's inquiries regarding commission and chargeback payments
... read more

Jane's Network

President / Recru...,
Birch Decker Solu...
Sumit Bohra
Project Lead,
Winfoware Technol...

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