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Nick Rugado

San Francisco, CA

currently: Please hire me!

Skill tags show all tags Invisible show less

ms access • workforce management • scheduling • call routing • excel

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Answers from Nick

Who was your most influential mentor and what did they teach you?

I have two and both were at Deluxe. Both of them were my supervisors in my workforce management position. One taught me great amounts about data collection and analysis. The showed me, by example, how to have patience in stressful work situations.

Posted @ 09:58AM, February 22, 2007 by Nick Rugado | Permalink
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Work history

Old Republic Home Protection February 2001 to February 2007

tags: workforce management • gmt • design • sql server • documentation • qa • access

Deluxe Financial Services February 1997 to February 2001

Workforce Management

tags: excel • programming • service level • workforce management • aspect • customer service • pipkins • route-it • capacity planning • ms access

see all questions Nick answered about Deluxe Financial Services.

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Nick Rugado

San Francisco, CA

Answers from Nick

Who was your most influential mentor and what did they teach you?

Work history

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