Seong Yoon

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mba crm • project management • marketing • crm • accenture
mba crm • project management • marketing • crm • accenture • consulting • travel • siebel • pwc • asia • analytics • ann arbor • bay • commerce • korean • lego • seoul • internet • seattle • software • michigan • process improvement • ross school of business unive... • ross • customer advocacy • process reengineering • customer satisfaction surveys • service level agreements • revenue forecasting • customer needs analysis • market and competitive analysis • it strategic planning • sfa • ebusiness assessment and read... • customer segmentation • campaign management • campaign program management • crm strategist • six sigma • mba • service innovation • revenue growth • customer segmentation analysis • call center analyst • process redesign • sales