Work history
Sr. Field Support ENgineer
How would you describe your time at Earthlink?
Coordinates engineering design, implementation and third part installations, customer requirements, replacement, maintenance and support of field equipment.
Support of field implemented equipment, methodology and operation support systems for municipal wi-fi network.
Coordinate and manage specific and detailed tasks associated with third party providers and ensuring results meet operational and budget target objectives.
Alignment of backhaul/point-to-point radios in the 2.4GHz - 23GHz band.
Assist with the development of evaluation processes, workflows, and design options; and assist in development of stand operating procedures.
Document business needs, requirements, and issues in order to define system specifications for operational development and implementation involving other business analysts and technology staff.
Assist in the development of business cases and ROI analysis for new projects... 
LabCorp
March 2005 to September 2006
Field Computer Information Specialist
How would you describe your time at LabCorp?
Responsibilities include planning, developing, installing, configuring, maintaining, supporting and upgrading of all LabCorp equipment in the Philadelphia metro region.
Configured and tested bridged networks between client practice management systems and LabCorp (consisting of Microsoft Windows 2000 & XP Professional and Server).
Designed and Implemented pier-to-pier networks.
Performed software training and computer orientation to new clients at customer locations.
Troubleshoot SQL database problems.
Maintain, troubleshoot, and repair computing hardware and peripherals.
Establishing and maintaining effective working relationships with vendors and clients by meeting or exceeding customer and company expectations....
Qualex
March 2004 to February 2005
Field Service Technician ll
How would you describe your time at Qualex?
Troubleshoot Noritsu, Greytag and related photo processing equipment.
Installation and removal of systems and subsystems.
Analyzed and evaluated equipment performance.
Implemented published modifications and retrofits as required to maximize equipment up time.
Determining priority and completing tasks in the most efficient order.
Provided training and orientation of photo processing hardware and software.
Ordering and shipping of parts while maintaining sufficient inventory.
Followed accepted maintenance procedures and developed systems knowledge to address individual customer needs while maintaining positive and effective customer relationships....
Cellnet
December 2000 to March 2004
RF Technician
How would you describe your time at Cellnet?
Designed, implemented, optimized and maintained a wireless meter reading system for the Philadelphia metropolitan area.
Performed field RF surveys for MCC (Micro-Cell Controllers) which tracked all endpoint devices and stored the data until uploaded into SQL database through wireless LAN/WAN and Telco backhaul.
Maintenance and repairing of all electronic field equipment as related to hardware and software.
Conducted RF testing using link assessment tools, spectrum analyzers, and GPS equipment.
Troubleshooting of RF network devices in the field including antenna placement and configuration.
Created, analyzed and completed trouble tickets using Remedy ticket tracking system.
Gathering dba reports from SQL database to help pinpoint network problem issues that needed to be addressed in tandem with UNIX to optimize network performance....
Aviation Electronics Technician
How would you describe your time at U.S. NAVY?
Maintained 14 F-14 aircraft ensuring readiness to fly in demanding flight environments.
Repaired, replaced and adjusted over 50 aircraft systems with detailed schematic troubleshooting.
Analyzed discrepancies and referred to appropriate reference material.
Received certification as a Plane Captain for F-14 aircraft.
Directed staff of 30 people to successfully launch F-14 aircraft.
Boosted overall squadron readiness.
Effectively delegated maintenance tasks based on individual workload and experience level.
Trained new personnel on basic tasks to increase productivity as quickly as possible....
Education
Network & Communications Management
