Work history

Lucent Technologies June 1998 to March 2007
Telecom Engineer

How would you describe your time at Lucent Technologies?

Provided technical and managerial support to internal and external customers. Including:
Provision, administer and maintain Definity G3 PBX systems and Intuity Audix Voice Mail system both on site and remotely at off site locations.
Perform routine IMACs, (Install, move, add, change)telephone
and data access for internal customers.
Interface with vendors to coordinate intallation and maintenance of network services.
... read more
Oregon Health and Sciences University September 1997 to May 1998
Customer Service Manager Telecommunications Services

tags:

How would you describe your time at Oregon Health and Sciences ...?

Managed a staff of twelve telecom analysts and system administrators supporting the OHSU campus telecommunications systems.
Responsible for 24 X 7 X 365 systems availability of the campus voice network and paging system.
Managed day to day IMAC and maintenance requests.
BANK OF AMERICA ACQUIRED NATIONSBANK July 1989 to August 1997
Systems Engineer

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How would you describe your time at BANK OF AMERICA ACQUIRED NA...?

As a voice systems technician, performed daily IMACs, system monitoring and maintenance and internal customer contact.
Worked with outside vendors to complete intallation and maintenance of telecommunications systems. Plan, manage and accomplish large department restacks and relocations.

Education

Air National Guard NCO Academy March 1983 to April 1983
Military Studies

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How would you describe your time at Air National Guard NCO Academy?

Graduated with honors.
Assistant Class Leader.
Los Medanos Community College, Pittsburg, CA September 1973 to January 1976
General Education, Management and Supervision

How would you describe your time at Los Medanos Community Colle...?

Received Associate Degree in General Education.
Received Certificate in Management and Supervision.
Graduated with overall GPA of 3.6

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