Said William Sabbagh
Austin, TX
currently: Job hunting
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Work history
Regional Vice President
How would you describe your time at Nationstar Mortgage/Centex ...?
* Directed mortgage lending in a 10-state region across the northeastern US; built four (4) new retail branch offices.
* Key player in leading a staff in establishing an environment that achieved bottom line and daily performance goals
*Interviewed, hired, managed and trained 55-60 direct reports; delegated responsibilities, set goals/objectives, evaluated performance, mediated conflicts and counseled on career advancement
Reduced voluntary turnover 125% in one year by motivating and obtaining buy-in from management and staff members
*Developed and executed business plans that implemented best practices strategy; engaged staff on risk associated with underwriting first mortgage and equity loans
* Administered budgets and forecasts with full P&L responsibility; analyzed, tracked and reported sales volume and loan production; increased mix of business 25% in Q1FY07 from relationship building vs. traditional lead services
* Decreased operational costs 20% while increasing revenue 40%; increased customer service scores from 'poor' to 'exceeds'
* Developed best practice guide for new branch managers, which was adopted company-wide
* Oversaw sales production, monitored service index and ensured exceptional customer service was achieved at all times
* Remained aware of competitive products and innovative trends within the financial marketplace, providing ideas and suggestions to increase sales and company recognition within the 10-state region
* Recipient of multiple organizational awards for profitability, leadership, performance and contributions to company... 
Dell
June 1999 to June 2001
Business to Business Sales
How would you describe your time at Dell?
* Handled inbound and outbound sales calls for products and services to consumers and small businesses
* Collaborated in the design of appropriate systems for consumers, small businesses and 3rd party consultants
Qualified large opportunity, multiple quantity purchases into long-term accounts
* Led division in leasing and financed purchases offered through Dell Financial Services
* Attained 175% of monthly quota on average
* Won a sales incentive trip to London, England in March 2001, Ranked #3 on sales floor...
Team Leader
How would you describe your time at Ford Motor Credit Company?
* Achieved Top Performer; specialized in skip tracing by using 'outside the box' methods to locate company assets
* Developed amicable solutions for troubled accounts, by seeking win-win solutions for delinquent customers
* Trained and supervised a 2-person collection team
* Ran the # 1 collection unit, achieving division low repossessions and maintaining delinquencies for under 30-day accounts to 2% and for under 60-day accounts to 0.75%
* Won Branch Employee of the Year award...
Luxury Collection Specialist
How would you describe your time at Starwood Hotels and Resorts...?
* Worked in a call center environment selling vacation packages, hotel accommodation and various services to large group
* Coordinated accommodations for meetings, special events, high end profile trips, European property trips, concierge tickets, limousine transfers, special restaurant reservation, train tickets, yacht bookings and various vacation trips worldwide at sister properties
* Achieved top status in opening new accounts; brought in accounts through excellent presentations, consistent call frequency, building a trusting bond and closing the sale
* Creatively developed and conducted presentations of various services for each client type
* Consistently increased business and recognition of Starwood by paying close attention to customers' needs and demands...
Education
Finance and Economics
tags:
balanced ft work/school sched...
How would you describe your time at southwest texas state unive...?
I finished up my degree in Finance and Economics as well as learned a lot about manufacturing, marketing, finance, direct sales marketing model, Warren Buffets investing model.
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