Jennifer A.

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Answers from Jennifer A.

How would you describe your dream job in 10 words or less?

"Learning, mentoring, writing, evangelizing; Creating value for customers and coworkers."

Picking only 10 words was not easy, but words and language are where I excel. I believe that to increase my value to a company, I have to increase the value of the company to the customer. My coworkers are customers of a kind. By sharing best practices, coaching and mentoring others, I increase their value as well.... read more

Posted @ 11:44AM, October 24, 2007 by Jennifer A. | Permalink
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Work history

Dell August 2004 to the present
Sales Resolution Specialist

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How would you describe your time at Dell?

Sales specialist tailoring notebook and desktop solutions to customer needs
Resolution specialist assisting customers with unresolved problems, very basic troubleshooting
Winner of Dream Team / Most Valuable Player Award three quarters
Dell Preferred Account Advocate for several teams multiple quarters
Leader and tenured agent, mentoring and coaching inbound and outbound reps... read more
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HealthTrust Purchasing Group October 2002 to the present
Senior Systems Analyst

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How would you describe your time at HealthTrust Purchasing Group?

People Manager: hiring, training, supervision, coaching of team of three to seven persons
Analyst researching and data cleansing of 600,000 record master database
Authoring of Standardization newsletter (html), business rules, policies and procedures
Successfully standardized (scrubbed and converted data) for 150+ HCA hospitals
Subject Matter Expert to IT&S developers for creation of proprietary software & database... read more
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wachovia securities September 2000 to February 2002
Administrative Assistant to Director

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J. C. Bradford & Company June 1998 to September 2000
Senior Secretary

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Education

New Horizons Computer Learning Center February 2007 to March 2007

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Real Estate

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