Answers from Megann

How would you describe your dream job in 10 words or less?

My dream job would be an arena where I could help others in succeeding their career goals.

Posted @ 11:01AM, October 24, 2007 by Megann Smith | Permalink
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Work history

ATTIS August 2007 to the present
Instructor/Trainer

tags:

How would you describe your time at ATTIS?

* Instruct employees in all aspects for Tier 1 DSL Customer Care and support calls for Internet Services.
* Responsible to instruct employees in customer service skills to provide customer assistance for registration, e-mail creation, DSL physical line signal testing, modern/filter set-up,
browser and modern troubleshooting.
* Instruct company employees how to interact with and refer issues to affiliated groups to troubleshoot and restore Internet Services.
* Also instruct employees in proper documentation of all customer cases into client operational management systems plus how to properly place outbound calls.
... read more

Education

University of Phoenix September 2000 to May 2005
I. T.

tags:

How would you describe your time at University of Phoenix?

Complete my degree

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