Answers from Edgardo

What kind of job are you looking for?

Manager's position in a operations (back office). I enjoy working and being held accountable to meet strict deadlines in a fast paced environment.

Posted @ 01:23PM, July 09, 2007 by Edgardo Ramos | Permalink
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Work history

Entrepreneur /Business Owner July 2005 to March 2007
Manager

tags:

How would you describe your time at Entrepreneur /Business Owner?

Follow up on leads and sell weight loss products
Schedule set up techs for optical customers
Oversee the account receivable/payable and differences
Oversee the on-line sales
Reconcile cash and checks daily
Emphasis on shipping and inventory control
Daily processing and mailing of Account
Receivable invoices
Create and distribute correspondence and other documents as needed
Assist in collection effort
Collect payment and credit from customer, Generate invoices and credit memo, apply cash receipts, resolve account payment discrepancies.
... read more
Citizens Bank February 2000 to April 2005
Assistant Vice President

tags:

How would you describe your time at Citizens Bank?

Oversee and manage customer ATM deposits and inquires
Support the Adjustment Department
Determine effective fraud strategies that minimize bank loss
Manage customer cash and post the correct GL
Prepare and evaluate customer credit and debit memos
Prepare monthly reports as required by
management
Assisted in budgeting for the ATM business unit
Ensure processing of all daily banking administration
Maintain clear, concise documentation adhering to Bank and Audit requirements
Manage all customer relations issues including research for accounts and various discrepancies
Reconcile daily cash and ATM GL accounts and follow procedures against ATM fraud
Reconcile the Federal Reserve, clearing house and 9:30 informal exchange GL accounts daily
Assisted with best practices for all Citizens bank Processing groups
Held accountable to meet strict deadlines in a fast paced environment
Follow bank procedures for collections and fraud
Assisted and tested for several conversions. (Medford bank, Mellon Bank, Charter One)
NextGen used for balancing of batches and bank
Worked with other business unit to complete disaster recovery for Items processing
Responsible for Integrity system which was used to make sort pattern changes and cash letters
Utilize J & B Software and DP 500 System to process ATM transactions
Tested and cross-train staff for SEI reject repair and ATM processing platform with 7780's and Itran's
Keep informed of and participate in installation of system enhancements and upgrades
Analyze enhancements/upgrades or potential negative impacts for opportunities for improvements
Support Management/Troubleshoot day-to-day system/operational issues
Assist in maintenance of the SEI (reject repair) Application
Follow thru with SEI Client Support for resolutions
Responsible for disaster recovery in Items Processing area
Worked on special ad-hoc projects as assigned by senior manager
... read more
Ustrust Bank November 1982 to February 2000
Assistant Vice President

tags:

How would you describe your time at Ustrust Bank?

Managed ATM's, settlement department, sorter room and lockbox
Processed checks including P.O.D and In-clearing
Produce and sort statements according to time frame organization
Provided assistance to research and accounting departments, Clg banks, fed and ATM GL

Operations Officer
Managed first, second and third shift for Settlement department, Sorter room, ATM Processing and Proof department
Managed two locations

Supervisor
Supervised night shift of the settlement department
Held accountable for deadlines, settlement of bank and wires sent and received

Clerk
Prepare cash letter, settle batches of work, ran 3890 sorter
Entered data and performed payroll
... read more

Education

ATI January 1983 to May 1984
Computer Programming
Bunker Hill Community College September 1982 to December 1982
Computer Programming/Business administration
Chelsea High September 1978 to May 1982
Business

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