Helpdesk\Desktop Support Specialist
How would you describe your time at reed exhibition?
*Working for the IT support team
*Troubleshooting problems with computer, printers, faxes, scanners
*Providing support to VPN users
*Handling incoming phone call and emails sent to the helpdesk
*Upgrading users to the active directory server
* Resetting passwords, creating user accounts, mapping proper network drives...