Event Coordinator/Team Captain
Supervisor Conference Services
How would you describe your time at University of New Hampshire?
Under broad direction of management staff, assist in the planning of and room set-up for each conference guest. Maintain service to guest break areas, and provide assistance wherever needed by either the client or from direct manager. Work directly with group contact to ensure their needs are met, and take on role of acting manager when there are not others around to do so. While working with the contact for group, see to the resolution of any problems or changes in meeting plans. Efficiently and successfully set up audio visual equipment, and troubleshoot where needed. Responsible for supervising both UNH students, full-time and part-time employees. Working with direct manager, assist in setting up schedule for all other conference service associates. On an annual basis, distribute, write up and follow through with reviews for conference associates who are under my supervision. On a daily basis, review and perform changes to BEO (Banquet Event Order) contracts written for anticipated conferees. Follow up with management on corrections, questions and apply them to the contracts or make appropriate memos to distribute to inform others of changes. Responsible for using tools such as Microsoft Excel, Word, PowerPoint, and Publisher to make inventory lists, room signs, employee reminders/memos. Ability to use PowerPoint to create/maintain up to date records of in-house clients on the Reader Board plasma screen TV.... 
