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Grace Ward
Dallas, TX
currently: Here to network
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Answers from Grace
What have your past employers loved about you?
"Grace started the DFW Recruiting Roundtable several years ago and it has grown into a quarterly meeting with numerous corporate recruiters from many industries. She ensures an open and secure learning environment and we work together to create recruitment solutions. I am proud to say that Grace is a valued business partner that works with integrity and encourages diversity of thought." March 20, 2007
- Bruce Kiefner, Recruitment Manager, Best Buy
was with another company when working with Grace at Southwest Airlines
"Grace has such high energy and wonderful knowledge in her field! Her HR Networking group that she organized and continues to head up was very helpful to me as an HR professional. Grace is a great source of knowledge and she loves to share that knowledge with others!" March 19, 2007
- Kelly Akens, Field Talent Leader, Pizza Hut, Inc.
worked with Grace at Southwest Airlines
"Grace organized a Human Resource professional leadership/networking group approximately three years ago. She continues to lead and encourage this group as we grow and develop. She is a leader in her field of expertise. I constantly tap into her knowledge base for solutions to issues. She is always looking for innovate ways to provide growing opportunities for herself, her organization as well as her colleagues. I am honored to be associated with Grace!" March 16, 2007
- Cynthia Hudson, HR Specialist, The Susan G. Komen Breast Cancer Foundation
was with another company when working with Grace at Southwest Airlines
"Grace is a very driven employee who sees a task through to the end. She is very knowledgeable about her job and brings new and unique ideas to the table because she is not afraid to think outside the box. Her enthusiasm is unbelievable! I had the pleasure of working with her and I still turn to her for advice or direction when I need assistance with an HR issue because she is so knowledgeable." March 19, 2007
- Amy Robinson-Good, Human Resources Coordinator, Hilton Reservations Worldwide
worked indirectly for Grace at Hilton Reservations Worldwide... 
Posted @ 04:58PM, March 25, 2007
by Grace Ward | Permalink
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Work history
Staff Planning - Ground Operations
How would you describe your time at southwest airlines?
Develop staffing models using operational research such as arrival curves, baggage handling, flight schedules, and several other indicators of work demand.
Perform quantitative analysis, which is then used formulate staffing models with the objective of optimum efficiency in staff utilization.
Formulate analysis, forecast & model for actual & budgeted staffing.
Prepare work schedules that relate to research and communicate findings to Station Leaders....
Senior Sourcing Specialist
How would you describe your time at southwest airlines?
Locate and develop sourcing tools to find qualified candidates for all positions at Southwest Airlines.
Create recruitment plans that combine our hiring goals, budget, AAP, the external environment & our history/processes to generate the best tools and the best candidate for our recruiters.
Updated recruiting processes and tools and lowered recruitment cost by $400,000 for Flight Attendants.
Added strategic internet products to all recruitment toolkits and increased hiring for all workgroups. The addition of these new tools drastically reduced our cost per hire for all workgroups.
Organized and facilitated several Technology recruiting efforts. The last session held a record turnout of 3,500+ candidates in just four hours....
Human Resources / Employment
How would you describe your time at Hilton Reservations Worldwide?
My role in HR/Employment included all sourcing/advertising, recruiting, testing, background, hiring & new hire orientation.
I interviewed 3,000+ candidates yearly, added several recruiting sources, implemented testing/prescreening tools and lowered recruitment costs. I was responsible for the recruiting budget and any/all applicant/resource tracking.
The Employment role included Compensation. This involved processing all performance appraisals' and conducting all benchmarks for salary increases & new positions.
For the HRW employees, I worked to improve their overall health & lower benefit costs.
I maintained a program for our onsite health club. For a small fee ($10 per yr) I designed a nutritional program & physical fitness program for each employee. The membership fees paid for new equipment.
I won several awards while at HRW and was issued an "Exceeds" on all my performance appraisals.
I completed 7 CCP certification courses & received SPHR certification while with HRW....
Grace's Network
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Sr.Manager Corpor...,
Unisys
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Marketing Produce...,
The Creative Group
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Hardware/Software...,
Fuel7
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Technical Recruiter,
Hartwell Global
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Program Manager,
ICG Commerce
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Principal,
Jericho HR Group
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