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Letzen Maldonado
Greer, SC
currently: Open for projects
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Answers from Letzen
What was one of the biggest lessons you ever learned from being laid off?
Don't wait to get laid off if you can't afford it. If you can afford it, consider why you would stick around for one. The last 3 companies I worked for had layoffs. I left two of them before I became part of the next round. However, I planned to be part of the third company's last wave of layoffs. I had the opportunity to take advantage of a program to go back to school thereby adding to my skillset and finally had enough savings to see me through this plan.... 
Posted @ 02:41PM, May 07, 2007
by Letzen Maldonado | Permalink
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Work history
Customer Service Manager
tags:
web development
• call center
• account management
• distribution
• crm
• manufacturing
• erp
• customer service
How would you describe your time at Conso International?
Responsible for servicing distributor and manufacturer accounts of this international manufacturer of decorative trimmings. Supervised a staff of 20 customer service representatives. As a member of the ERP Implementation Team, I played instrumental role in the training, adoption, transition, and deployment of the system including writing the Customer Service ERP User Manual....
Multiple roles
tags:
grocery
• concept development
• supermarkets
• succession planning
• diversity training
• strategic planning
• market segmentation
• product positioning
• market research and analysis
How would you describe your time at Food Lion?
Full-time member of the Strategic Task Force, a think tank composed of key representatives from various functional areas charged with future strategy of the 6th largest supermarket chain in the U.S. with sales of $12.7 billion. Supported consumer appeal and economic viability of strategic recommendations through research, data compilation, and reporting of numerous socio-economic factors, competitive environment, product offerings, industry trends, changing consumer demographics, lifestyles, values, shopping behaviors and preferences.
As Diversity Manager for the Southern Division, I researched diversity of workforce, market demographics and competition's diversity initiatives, and consulted with Human Resources, Operations, Category Management and Marketing on workforce, product, sales, media and service opportunities. Sought, analyzed, recommended and coordinated events marketing. Designed and facilitated Diversity training sessions.
As part-time member of Succession Planning Task Force, developed the corporate Retail Development Trainee Mentoring Program....
Multiple Roles
tags:
fashion
• intranet
• product positioning
• advertising and promotion
• internet
• marketing
• web design
• market segmentation
• retail apparel
• market research and analysis
How would you describe your time at One Price Clothing Stores?
As Senior Intranet Specialist designed intranet as a portal to business knowledge and processes, ensuring users had immediate access to operational information communicating strategies and opportunities in our business environment.
As Web Administrator designed web site as a source of information on our value proposition, the latest fashions, store locations, store openings, and sales.
As Marketing Coordinator coordinated grand opening celebrations, sales promotions and prepared press releases. Researched and coordinated planning, selection, and placement of print, broadcast, direct mail, theatre, outdoor and transit advertising for multiple target markets with agencies in the US and Puerto Rico....
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