Ops Metric Analyst II
tags:
mathmatical
• analytical
• communicaiton
• technical
How would you describe your time at CitiMortgage?
- Lead and participate in cross-departmental teams of all levels of employees to design meaningful, visual metrics
- Work with business and IT to understand how the systems and processes interrelate
- Create MS Access-based reporting systems to pull, summarize and self-generate metrics, data and charts for publication; create data collection plans with business when system data is unavailable
- Recommend process changes to improve productivity or reduce cycle time and recommend large projects to facilitate major process changes
- Identify system reporting gaps and recommend alternatives and/or propose solutions... 
