Tiffini Howard
Franklinton, NC
currently: Please hire me!
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Work history
Sr. Customer Service Rep.
tags:
customer service
How would you describe your time at Gable Signs?
Managed, trained and updated up to 3 customer service reps on project processes and ensured projects were delivered to the appropriate department in a timely fashion; Updated customers of project status; Requested daily updates from the production department, installation department, and outside vendors to ensure projects were on schedule as presented to the customer; Managed up to 50+ projects and assisted up to 8 sales reps. at a given time; Trained all new sales team employees of office procedures, order processing, and the companies custom software
Outsourcing Assistant: Gathered all required information from sales reps, project and account managers to combine information to purchase products from vendors; Requested pricing from vendors; Supplied vendors with information of what was needed to accurately produce the product needed per the customer's requests; sent purchase orders to vendors by fax, email, or mail; Entered purchase orders into the company's database
Sales Administrative Assistant: Supported several sales rep's and 30 projects at a given time frame; gathered information from sales reps and customers to compose a complete and accurate project package for submitting to various departments, including production, installation, or the permit department; Maintained an electronic tracking log of all projects; Typed work orders, sales quotes, and other correspondence... 
Sr. Project Manager
tags:
sr. project manager
How would you describe your time at ASI Signs Systems?
Contributed to company profitability by monitoring and coordinating the production process between sales, production, installation, accounting, vendors, public officials, and clients to ensure timely delivery, installation, and order completion; Applied knowledge of the company's product, services and capabilities, including the understanding of materials, construction, and manufacturing process;; Proofread records and forms; Inspected items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, damage, quantities, and other records; informed customers of unit prices, shipping date, and anticipated delay; Trained New employees of office procedure, order processing, products and the companies custom software
Secretary/Receptionist: Handled customer phone calls, greeted visitors, systematically filed records, prepared correspondence, sorted incoming mail, and traced files...
Education
General
How would you describe your time at Forest Park Sr. High?
Obtained High School Diploma
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