Work history
Dealer Support Manager
tags:
supervisor
• purchasing
• customer service
• manager
• inventory control
How would you describe your time at Diamante Spas?
Purchasing of all materials throughout the company, and negotiation of pricing on both new and currant products.
Maintaining accurate inventory levels for all products.
Customer Service assistance for all elevated claims.
Supervision of the customer service and warranty department.
Tracking and Processing warranty claims.
Processing Returns to manufactures of defective products.
Creating company documentations for policies and procedures.
Assisting in creating marketing strategies.
Assisting the general manager with projects.
Entering and checking all incoming bills.
Receiving and checking all incoming materials and products....
Website Management
tags:
web + database
How would you describe your time at Leisure Living Super Store ...?
Researching of all products that the company carries and collection of marketing data.
Creation and maintaining the companies??? website.
Maintaining the companies??? content management website.
Organizing projects for outside sub-contractors.
Assisting in the Marketing Department to plan company events....
At Home Customer Service Email Agent
tags:
customer service
• email
How would you describe your time at Pro Flowers?
Assisting customer via email with complaints, concerns or questions.
Processing exchanges and/or refunds.
Tracking customers??? shipments.
GSTL Supervisor in Training
tags:
management
• retail
How would you describe your time at TARGET COPORATION?
Assisting the Department Leads with assorted tasks.
Opening and Closing cash registers.
Making sure cashiers take lunches and breaks in a timely manner.
Meeting daily quotas for credit card applications.
Troubleshooting and/or resolving customer issues while in the store.
Processing returns.
Supervising cashiers.
Making and accounting for change.
Processing overrides....
Customer Care Supervisor & Aqua Dept. Category Operations Assistant
tags:
service
• customer service
• operations
• purchasing
• schedualing
• management
How would you describe your time at Leisure Living Super Store ...?
Supervision for 3 major company departments (Customer Service. Service and Delivery).
Negiation of all Sub-Contactor billing and pricing.
Routing and scheduling all customer deliveries and vendor pick ups.
Purchasing of all products in the Aqua Category.
Contacting and Scheduling customers for service calls.
Trouble shooting service issues with customers via telephone.
Returning defective merchandise for credit to the manufactures.
Creating training manuals and procedures for my departments to increase productivity within the company....
Senior Bookkeeper/Administrative Assistant
tags:
purchasing
• admin assistant
• executive assistant
• accounts recievable
• service
• accounts payable
• human resources
• scheduling
• bookeeping
How would you describe your time at Carddine?
Assisting the general manager with assorted tasks.
Scheduling service and delivery appointments.
Purchasing products from manufactures for customers.
Checking manufacture acknowledgements for correct pricing and data input accuracy.
Troubleshooting customer issues via telephone or while in the store.
Inventory Control.
Supervising the bookkeepers for all stores.
Human resource duties.
Checking Commissions and processing payroll.
Setting up and Giving Chemical Seminars to large groups of customers to boost showroom sales.
Creating and implementing company policy and procedure.
Accounts Payable.
Accounts Receivable.
Some retail sales....
Education
All Basic Studies
tags:
high school diploma
How would you describe your time at Temecula Valley High School?
Obtained my diploma and studied Business Math, Retail Management, Business Management, and all basic studies