tags:
gathering requirement
• document and record
• analyze business processes
How would you describe your time at Verizon Communications?
elicited, analyzed, and documented software requirements for several software applications assigned to me.
Specialist Metric Reporting
tags:
html
• cgi
• perl
• sql
How would you describe your time at Verizon Communicatons?
gathering requirements for new reports, maintain existing reports that were provided by web server. the reports were for provisioning Digital Subscriber Lines (DSL)
Specialist Tier II DSL Provisioning
tags:
learn provisioning software
• desktop support
• speaking with internal customers
• dos scripting
How would you describe your time at Verizon Advanced Data?
Worked Tier II help desk responsible for resolving provisioning problems involving the Digital Subscriber Lines (DSL)