Work history
Web Researcher
tags:
research; google; irc;
How would you describe your time at Greythorn?
Web Research of candidates who are eligible for current positions.
Founder
tags:
ruby on rails; project manage...
How would you describe your time at Unburdenus.org?
Founder and Executive Director of UnburdenUs.org. Unburdenus.org is a ground breaking web application and wiki designed to allow an individual a way to research the number of people globally who experience the same or similar side effects as to what they are experiencing.
An individual will accomplish this by anonymously submitting data through a series of forms to our application. The user is then provided with the ability to generate a report from the information they provided comparing it against information provided by other users. This will allow for the tracking and identification of side effects that possibly effect specific user groups due to unique environmental or physical characteristics.
By implementing a wiki, we allow patients/users to define a side effect in a way that makes sense to them. A lot of times when a patient tries to articulate to a doctor what they are experiencing as a result of a side effect, it is difficult if not impossible to do so. However, if they share it with another person who is experiencing the side effect it totally makes sense. Once the side effect has been submitted by the patient/user to the wiki it will be posted for review/comment by other patient/users who can then approve it for inclusion as a side effect. Tagging will also be implemented to associate side effects with more than one medication.
The portal is being developed utilizing Ruby on Rails as well as various Web 2.0 technologies to ensure that the service we are providing is as user friendly as possible. Currently in charge of 3 developers and a technical lead who are completing the migrations and laying out the roadmap so we can move the project into beta by 1st week of February 2007. The project is going to be a free service to anyone who uses it and will most likely be governed on a model similar to Creative Commons Licensing.... 
CEO
tags:
web development; project mana...
How would you describe your time at ExpressQualify?
CEO of a startup operation funded by private investors. Concept involved development of a for the web and cell phones that provides credit screening services for property managers.
* Project management of web application development with a programming team in India
* Collaborated with a micro cap investment firm to take a shell company public.
* Worked on establishing and meeting objectives
* Preparation of a budget from concept to launch.
* Negotiated with investors for follow on funding...
PC Technician
tags:
windows 2003; windows xp; tro...
How would you describe your time at RedWind Casino?
Support Technician involved in the deployment of new domain at the newly constructed 38 million dollar facility. Current operations are a 24/7 fast paced environment. Formerly in charge of maintaining and updating the website for the facility.
* Deployment and maintenance of Windows 2003 Domain Controllers and member servers.
* Deployment and maintenance of Cisco Call manager and Cisco VOIP phone system.
* Deployment and maintenance of 150+ workstations
* In charge of maintenance of company website.
* In charge of deployment and maintenance of current Keno gaming machines....
Technical Support/Analyst Adobe
tags:
adobe; macintosh; windows xp;...
How would you describe your time at Safeharbor?
Project Manager in charge of 3 technicians, 2 team leads and a client liaison. The project involved redesigning resolution codes used to close cases.
* Authored knowledge base documents that potentially impacted every user of the knowledge base.
* Analyzed call trends to customize support processes and procedures for specific product issues.
* 95% first call resolution on all tier 1 calls taken.
* Posted an 8 minute average call handle time.
* Trained 5 level 1 technicians.
* Acted as a resource for management to handle escalated calls.
* Analyzed and documented common issues to identify bug fixes for inclusion in upcoming service packs. This documentation was then passed onto the development team....
Sykes
November 1999 to October 2000
Level III Technical Support
tags:
adobe
• macintosh
• windows
• technical support
• apple
• troubleshooting
• mac
How would you describe your time at Sykes?
Troubleshooting of all Adobe Products with emphasis on Illustrator, Photoshop and Acrobat. Precise case documentation and troubleshooting history required as a part of the process.
Dave has
