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Fred Moonves
currently: Please hire me!
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Answers from Fred
What was the last really difficult interview question you were asked? How did you respond?
"What do you do when a customer complains about your operation?" I thank them for their willingness to speak up and explain to me how they were mistreated. Without knowing what was bothering them, I would never have known about the problem. This approach invariably disarms them and lets them know I care about the way they have been treated. I promise to rectify the situation, if it's within my power, and usually offer them some carrot to appease them. It's a tactic that always works!.... 
Posted @ 09:02AM, June 10, 2007
by Fred Moonves | Permalink
Answer this question | See all answers for this question
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Work history
Food Service Director
How would you describe your time at Aramark - US Nuclear Regula...?
When I arrived, I immediately worked on morale of employees to make them more cohesive and productive. I cleaned up both the fron and back of the house, re-merchandised the front with more upscale and fresher assortments, improved food quality and designed menus. Dramatically improved customer service and therefore increased customer participation during first 6 months by 10%. Also lowered food costs by 20% and increased bottom line by 2.3% over plan. Over the last year, especially starting with fiscal year beginning Oct. 1, 2006 and running through March 31, 2007, my bottom line increase waas 230% over plan with a 16% invrease in top line sales and an increase in customer participation of 22%. Also lowered inventory levels by 45%....
Food Service Director
How would you describe your time at Aramark - Computer Sciences?
Since this was a start-up operation, taking over from a previous owner, re-merchandised and upgraded food and offerings, improved food quality and cultivated strong customer relations by delivering strong customer service. Trained employees on procedures, structuring inventories, computer data imput (first time for most that they ever used a computer) and supervised 13 employees (2 managers) in 3 distant locations while generating more than $1.1 Million in dining and catering sales. Increased customer participation from 20% to 48% over previous owner, raised sales by 25% and reduced costs by 12%....
Executive Chef/ Asst mgr
How would you describe your time at Aramark?
Managed dining and catering production, inventory control, food costs, ordered comestibles and merchandised all FOH food items. Fed 700 customers plus 92 day care children daily. Increased sales 11% and lowered food costs by 13% during 2 1/2 year tenure. Designed menus on a 90 day cycle as well as designing and orchestrating catering events for up to 1000 attendees. Wrote international menu service for 50 from 9 different countries and 3 different regions. Earned a reputation for top-level quality and presentation among government agency food service operations....
moonco
January 1986 to December 1999
Owner-President
tags:
marketing
• relationship bldg.
• sales
• negotiating
How would you describe your time at moonco?
started with nothing, went to the Consumer Electronics Show in 1/86 and returned with 2 lines. Grew to as many as 8 lines in electronics, housewares,remedial reading software, childrens books furniture and educational software, ending with 5. Received Maxon Electronics sales achievement award in 1998 for largest increase over prior year (26%). Negotiated international contracts for 6 publishers of children's books. Was Director of Sales for Central and South America and developed marketing plan and sales proposals in Spanish for British educational software co....
mura
October 1983 to December 1985
National Acct Sales Mgr
tags:
sales and mgt.
• relationship builder
• negotiating
How would you describe your time at mura?
Covered the eastern 33 states and 10 sales rep agencies generating $45 Million in sales. Responsible for forecasting, allocating and marketing new and existing products. Sales training and presentations. Control over 10 agencies including hiring and firing and aiding in sales. Worked all major and minor shows, including the Consumer Electronics Show, distributors and specialty stores....
Buyer -Small Electronics
tags:
merchandising
• inventory mgt.
How would you describe your time at Hecht's dept stores - (May ...?
Managed a $5 Million business in 23 locations. During tenure, increased sales by 40% over predecessor, as well as 20% increase in gross profit. Re-merchandised assortment, restructured inventory control and brought Hecht's from 5th in May Co. (out of 11 divisions) to 1st within 1st year. Led May Co by bringing in cutting edge technologies (first with cordless phones), first with 35 mm Camera kits that were very successful and first with advent of word processors...
Education
Culinary Arts
How would you describe your time at L'Academie de Cuisine?
Was taught by a master French chef the French technique of food preparation and presentation. Heavy emphasis on sauces, soups, baking,entrees and appropriate accompaniments, proper seasoning, time management, proportions, waste control and generally ... the right way to do everything.
marketing
tags:
perserverance
How would you describe your time at university of the district ...?
Went to school at night while working 50 hours as an Asst Buyer at Hecht's
Spanish, Latin American studies
How would you describe your time at University Of Maryland, Col...?
After floundering for a couple of years, finally found my niche and chose Spanish as a major, raising my GPA significantly.
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