Work history
Passenger Service Agent
tags:
customer
• passenger
• sales
• service
• agent
How would you describe your time at American Airlines?
Passenger Service Agents provide efficient, friendly service to all of our customers. Agents promote and sell air travel with American Eagle and American Airlines. Passenger Service Agents complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges.... 
Nonprofit Consultant
tags:
consultant
• nonprofit
• strategy
• development
How would you describe your time at Nonprofit Consultant?
Strategic consulting, including business plan & strategy development for the start-up nonprofit Chicago Youth Skateboard Project
Tour Sales/Volunteer Associate
tags:
tour
• design
• logistics
• events
• associate
• volunteer
• docent
• management
• committee
• operations
How would you describe your time at Chicago Architecture Founda...?
-Create annual tour schedule, directory, and website maintenance for over 80 regularly scheduled tours
-Plan and execute special tours such as Islamic Architecture By Bus, Columbus, Indiana Member Tour, and the City of Chicago Great Chicago Places and Spaces
-Accountable for the creation of a tour department warehouse and inventory management system
-Manage contracts for special events, process and schedule group tours, manage TicketMaster system, staff representative to the Tour Committee, volunteer relations, and Chair of Tour Competitive Marketing Committee.
-Trained as a volunteer Docent logging hundreds of hours of Chicago architecture history and comprehension through research and by leading public tours...
Visitor Service Assistant (temp)
tags:
customer service
• assistant
• ticketmaster
How would you describe your time at Art Institute of Chicago?
-Provided services including crowd control, help desk, and customer relations during the
Toulouse Lautrec special exhibit
-Worked with TicketMaster admissions and tour assisted devices
Assistant Teacher (temp)
tags:
teacher
How would you describe your time at Muskegon Public Schools?
-Accountable for 28 third grade students during the 21st Century Summer Program
-Taught reading, writing, math, with various projects and field trips
-Duties are similar to, or exceed, that of a certified educator
Freelance Graphic Designer
tags:
publisher
• graphic design
• print
• independent
• zine
• architecture
How would you describe your time at HFI Publishing?
-Creator of an independent magazine distributed internationally through print and electronic media
-Regularly designs for the American Institute of Architects ??? Chicago Chapter
-Designed an awareness campaign to prevent child drowning for the Muskegon Community Coordinating Council
-Created pieces for independent publications and various professional organizations...
Education
Graduate Assistant/Graphic Designer
tags:
event planner
• graduate assistant
• research
• leadership
How would you describe your time at Hauenstein Center For Presi...?
-Managed event set-up for the center
-Research assistant
-Graphic design work and writing for a book about presidential leadership
-Made public appearances such as a critique of the 2004 presidential debates on WOOD TV 8
Management
tags:
management
• nonprofit
How would you describe your time at Grand Valley State?
Master of Public Administration
Bachelor of Fine Arts
tags:
painter
• silkscreen
• art
• video
How would you describe your time at school of the art institute...?
Bachelor of Fine Arts
Michael has
