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Nick Maselli
Florida
currently: Open for projects
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Work history
Technical Consultant
tags:
consulting
• mentoring
• writing
• editing
• training
How would you describe your time at Technigenius?
UTStarcom, Hangzhou, China - Technical Editor/Writer/Manager
- Created/managed the Technical Editing Team
- Wrote/edited technical manuals, technical descriptions, training and quality plans
- Tested and corrected user interfaces and online help messages
- Trained and mentored 40 technical writers and translators
- Introduced MS Project to track documentation projects
- Implemented switch from MS Word to Adobe FrameMaker
Online Card Technologies
- Wrote/edited Web and User Interface content
University of Toronto / Florida State University
- Wrote a whitepaper on MOO online community
Currently pursuing additional education at Florida State University... 
Technical Manager
tags:
hiring
• localization
• mentoring and team leadership
How would you describe your time at Lucent Technologies Singapore?
* Created/managed a regional support facility in Singapore - increased regional support by 10%
* Wrote the business plan, established procedures, organized facilities
* Edited and tailored the US process documentation - localized budget saving US$10 Million
Project Manager / Lead Engineer
tags:
managing
• technical writing
• logistics
• project management
How would you describe your time at Lucent Technologies?
* Planned, managed, wrote procedures, and provided technical and logistic support
* Deployed and managed a team of 24 Field Engineers around the US.
* Managed logistics to purchase, lease, and deploy test equipment.
International Technical Support Engineer /Technical Writer
tags:
network element testing
• integration
• training
• network testing
• installing
• mentoring
• maintenance
• repair
• consulting
• technical support
How would you describe your time at Lucent Technologies?
* Wrote upgrade procedures. Trained engineers, and upgraded systems in China.
* Re-wrote/updated ISO 9001 Quality Documentation
* Installed, integrated, tested, maintained equipment - APAC, CALA, US
Validation Test Engineer & ISO Quality
tags:
technical writing
• planning
• presenting
• auditing
• testing
• coordinating
• quality management
How would you describe your time at Lucent Technologies?
* Wrote and executed test plans, resolve technical problems in cooperation with developers
* Streamlined Quality Plan and process documents - ISO score increased 64%.
* Wrote Engineering Change Procedures and Software Release Documents
International Technical Support Engineer
tags:
test
• technical support
• mentoring
• technical writing & editing
• integration
• training
How would you describe your time at Lucent Technologies?
Responsible for the integration, upgrade, and testing of digital cross-connect and multiplex systems in Asia, Central America, and Europe. Responsible for technical support of the same systems worldwide.
Provided on site installation support and testing for Asia Pacific Cable Network project in Hong Kong, Malaysia, and the Philippines.
Provided on site testing in Osaka and Yamaguchi, Japan.
Performed deployments, tests, and repairs on site throughout Asia.
Wrote Engineering Change Procedure for LAA49. Wrote a Software Release Document.
Trained customers and local technical support teams.
Resolved technical problems on site and remotely.
Key participant in achieving a record US$1.8 Million in cost recoveries for technical support.
Responsible for the integration, upgrade, and testing of digital cross-connect and multiplex systems in Asia, Central America, and Europe. Responsible for technical support of the same systems worldwide....
Technical Project Manager
tags:
project management
• managing
• training
• mentoring
• testing
• coordinating
How would you describe your time at AT&T China, Ltd. Guangzhou,...?
* Trained and managed a team of five local engineers
* Tested and repaired complex telecom networks
* Analyzed contracts, and planned and coordinated deployments and testing
Education
Computer & Information Sciences
How would you describe your time at Merrimack College?
Obtained an Associates Degree
Nick's Network
Director of Opera...,
East View Cartogr...
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Certified Referri...,
Exploring The Wor...
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CEO and Founder,
NextCom Gruppen
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MBA (Executive),
australian gradua...
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Research Assistan...,
mcmaster universi...
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Consultant,
Contractor at JPMC
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Technical Recruit...,
CODGI
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Business Developm...,
S&T Romania
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Founder,
Capital Markets R...
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Nick has
