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David O'Donnell
Centreville, VA
currently: Just looking around
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Work history
Director of I.T.
How would you describe your time at Designing Solutions / Profe...?
Manage all information technology aspects for a medical continuing education and consulting corporation. Interface with and direct third party service vendors. Advise managing partners on leveraging existing technology assets for new client projects; identify and recommend new technology acquisitions (hardware and software) to increase office efficiency and productivity. Design and implement a customizable database solution in FileMaker Pro to handle processing evaluation data from multiple client meetings; present statistical reports to clients and in-house staff; and generate printable continuing education certificates for multiple accrediting bodies. Redesign and maintain corporate Web sites to generate excitement and interest in company???s products and services. Support all office users??? hardware, software, and technology training needs. Design and produce printed and electronic marketing materials for company and clients, including pieces for e-mail marketing, educational symposia, and printed announcements of continuing education programs.... 
I.T. Director
How would you describe your time at Marijuana Policy Project?
Managed four person it department of a 30 employee, multi-million-dollar budget non-profit organization. Migrated organization???s fundraising and membership database to outside vendors from a homegrown database system. Developed and implemented migration plan for organization???s primary Web site to outside vendors. Segmented, organized, and mined multiple state voter databases for political campaigns. Managed system administration for office servers running Mac OS X Server and Linux, and staff computers running Mac OS X and Microsoft Windows XP in Washington, DC; San Francisco; Los Angeles; Minneapolis, MN; and Montpelier, VT offices.
??? MIGRATED organization from homegrown database solution to outside vendors, resulting in branding improvements to communication with member base, increased donor contributions, diminished duplication of data, and better overall data hygiene.
??? UPDATED organization???s server and client computer systems to latest version of Mac OS X and Mac OS X Server, improving ability of local and remote staff members to securely communicate and perform critical tasks.
??? IMPLEMENTED improved donor communication vehicles??? telephone, e-mail, and postal mail???resulting in more professional and effective fundraising and communication with membership.
??? STREAMLINED organizational processes and procedures, resulting in significant improvements in cross-departmental communication that maximized the organization???s ability to simultaneously manage numerous projects.
??? MANAGED migration process for organization???s primary and campaign Web sites to outsourced vendors.
??? MIGRATED organization???s analog telephone system to an outsourced modern VoIP-based system.
??? OVERHAULED organization???s Internet and intranet systems; replaced 100 mbit ethernet with gigabit, achieving significant improvement in internal network communications; upgraded DC office Internet to dual hosting for failover and load balancing.
??? MANAGED staff of three professionals in two locations and temporary staff as needed to effectively and efficiently accomplish departmental objectives....
Proprietor
How would you describe your time at Destiny NewMedia?
Install, configure, network and support Macintosh and Windows personal computers and software. Provide services including brand development; graphic and print design; Web site design; and Internet domain hosting to for- and non-profit organizations.
??? MIGRATED client Macintosh computer systems from Mac OS 9 to Mac OS X 10.3, 10.4, and 10.5. Installed and migrated existing Server computers from AppleShare IP to Mac OS X Server.
??? HOST Web sites, e-mail accounts, e-mail lists, and other Internet services for four non-profit organizations, several individuals, and commercial entities
??? SUPPORTED over two dozen users at six organizations. Installed hardware and software; provided troubleshooting; advised on hardware, software, and networking needs; managed local e-mail and file sharing resources; implemented robust anti-spam solutions; maintained systems at maximum security levels to prevent external intrusions.
??? CREATED a unique and recognizable logo for Fancy Cats Rescue Team, providing the non-profit group with a ???brand??? combination well-suited for visual and print media???including their Web site, business cards, branded clothing, reports, and other print media.
??? REDESIGNED the Web presence for Fancy Cats Rescue Team, providing the non-profit group with a consistently-branded, visitor-friendly interface that consistently generates inquiries to the organization about cats available for adoption.
??? DESIGNED and IMPLEMENTED a Web-based customer information management system using PHP and MySQL that allows employees to track client contact and personnel data, purchase histories, and other information as needed. Multiple reports can be run to segment data for analysis or marketing efforts and results can be imported into other applications for further use....
Chief Privacy Officer
How would you describe your time at Whitehat?
Reviewed privacy policy and data collection practices of hundreds of companies to ensure that confirmed opt-in communications are employed at all times. Worked with sales and marketing staff on concerns or problems with potential and current clients??? privacy and data collection practices. Researched and reviewed privacy policy, data collection practices, and allegations or evidence of prior violations of Internet marketing best standards by current and potential clients. Audited client legacy data files for evidence (or lack thereof) of confirmed opt-in entries for future e-mail communications.
??? CREATED the ???White Hat of the Month??? program???at the time, unique in the industry???that highlighted individuals and organizations involved in consumer-friendly marketing efforts. As a result, recipients gained positive press for their activities and consumers were provided evidence of marketers and advocates that work to protect personal privacy.
??? REVIEWED over 330 companies??? privacy policies, data collection practices, and marketing histories to develop potential clients??? suitability for becoming company partners or clients. Due to this effort, the company was protected from hundreds of potential clients with unacceptable marketing strategies and was able to positively leverage its confirmed opt-in program.
??? DEVELOPED a standardized form for reviewing companies??? data collection practices, privacy policies, and marketing activities. The form standardized recording company activities, enabling analysis of their activities against other companies and Whitehat standards. Sales staff used them when discussing possible business relationships, realizing time and money savings....
Director and Principal Postmaster
How would you describe your time at America Online?
Responsible for directing and assisting the development of technology-driven means to defeat spamming by AOL customers and Internet users; managed departmental team of nearly two dozen; directed development of tool for removing abusive usenet messages by AOL customers; represented AOL to anti-spam community; managed mailing list services; managed all aspects of postmaster function.
??? BROUGHT L-Soft LISTSERV???the industry standard e-mail list manager???to AOL, giving employees, management, customers, and Internet users the ability to run mailing lists from the company.
??? DIRECTED development of the usenet Abuse Tool, an innovative technology used to erase improper or illegal messages from AOL members from the usenet. AOL members were no longer able to post inappropriate messages, drastically cutting down the overall abuse of the medium and improving the company???s reputation on the Internet.
??? IMPROVED AOL???s reputation on the Internet by bringing my experience with the network to the job. AOL???s reputation went from one of the most derided companies to one considered an example of ???best practices??? and a good Internet citizen.
??? INTEGRATED two overseas staff into abuse handling practices, extending the ability to handle abuse complaints and further limited the negative effects of AOL members on the Internet while improving the company???s reputation.
??? DEVELOPED a team of professionals from a variety of backgrounds into an integrated, cohesive, and highly effective unit.
??? INTRODUCED irc (Internet Relay Chat) to AOL, expanding members??? ability to form communities on the Internet and improving the company???s reputation by providing backbone irc network services.
??? CONTRIBUTED to early development of AOL Instant Messenger by injecting experience with interactive Internetbased communications media into formative discussions on the application....
Education
Bachelor of Individualized Studies
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