Answers from Jeff

What's your ideal role within an organization?

Right now I would really like to be in a mid level position. That would give me the oppertunity to work with level one type admins and mentor them as well as work with stong higher level admins which would give me an oppertunity to learn more.

Posted @ 11:36AM, September 23, 2008 by Jeff Fazio | Permalink
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Work history

Insights January 2009 to the present
Systems Administrator

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How would you describe your time at Insights?

Support users in local and regional offices throughout the US and Canada, support Backup Exec 12 and Exchange 2003, Assisted in rolling out Office 2007 via Groups Policy, Apply patches and updates to Microsoft Windows 2003 and Windows 2008 servers, proposed backup solutions for remote offices and implement the solution, used HyperOS to create virtual machines for testing purposes, Installed a WSUS downstream server, Configure laptops and desktops for new users, Administer active directory to add/remove and change user accounts, Implemented McAfee ePolicy Orchestrator.... read more
Austin American-Statesman January 2008 to the present
Windows / Exchange Administrator

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How would you describe your time at Austin American-Statesman?

Upgraded Servers from Windows 2000 to Windows 2003. Upgraded from Citrix Metaframe XP to Citrix Presentation Server 4.5, Setup and deployed applications using Citrix Presentation Server, Provided Server Hardware and Software support, Performed Databases Maintenance on MSSQL 2005 and Pervasive.SQL, Used Overseer Monitoring software for monitoring critical servers. Provided Client Support for all Citrix applications, Created Group Policies for controlling Microsoft Updates and restricting user???s computers. Reviewed and created a new backup strategy for the file servers using ARCServe backup software. Provided and instructed troubleshooting classes to train technicians.... read more
city of austin September 2007 to January 2008
Network/Systems Administrator

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How would you describe your time at city of austin?

Assisted in supporting the Austin police departments, EMS and Austin Fire departments various locations by troubleshooting user???s hardware and software issues. Assist technicians with troubleshooting. Upgraded and configured new Xerox multifunction to replace old printers and fax machines. Setup and deployed KBox managed inventory solution and provided a up to date inventory of all computers throughout the police department. Deployed new software and software updates using group policy. Used KBox to deploy applications to computers throughout the city. Assisted in monitoring the Magic ticket queue.... read more
TEKsystems (Contractor) April 2007 to the present
Client / Server Support Analyst

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How would you describe your time at TEKsystems (Contractor)?

Setup and configured file sharing folders along with providing security for the folders to the right people. Keep up with Symantec Antivirus to make sure computers are getting scanned and that they are up to date with the latest virus definitions. Published changes to the web site. Responsible for monitoring over a hundred Dell and HP Blade servers. Respond to and troubleshoot Dell Open Manage and HP System Insight Manager error's that occur. Assist managing the help desk queue that uses the Heat call monitoring software. Assisted in administering RightFax Faxing software.... read more
Texas Builders Insurance Company May 2001 to April 2007
Network Administrator

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How would you describe your time at Texas Builders Insurance Co...?

In charge of all corporate network related problems & solutions, perform daily backups (ARCServe 2000 backup software), troubleshoot Windows 2000 Professional & Windows XP client hardware, software and network issues, implement and support Citrix Metaframe XP and Microsoft Terminal Server for offsite users. Assisted in supporting Microsoft Greatplains.... read more
Digital Support October 1998 to October 2000
Network Administrator

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How would you describe your time at Digital Support?

Administered a Banyan Vines 8.62 operating system. Set up and managed Exchange 5.5 servers and print servers. Resolved user hardware and software problems as necessary, built and configured the primary and backup domain controllers, configured corporate Laptops, administered Microsoft Exchange 5.5, set up logon scripts for the various organizations, monitored firewall access and activity, & created standard ghosts for Win 95, 98, NT 4 workstations and Windows 2000 Professional... read more

Education

new horizons January 2008 to the present
Microsoft Exchange Server 2007

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How would you describe your time at new horizons?

Installing, Configuring and Troubleshooting Exchange 2007
University of Phoenix Online March 2003 to the present
Bachelors of Science in Information Technology

How would you describe your time at University of Phoenix Online?

Working towards my degree
ST Edwards University September 2002 to March 2003
Microsoft Certification

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How would you describe your time at ST Edwards University?

MCSE/MCSA Training
Newman Smith HS August 1989 to May 1993
Diploma

How would you describe your time at Newman Smith HS?

High School

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