Job Questions > How would you describe what you did at > LIBERTY MUTUAL INSURANCE COMPANY

I was the Sr. Underwriting Assistant. I worked directly and on a daily basis with five underwriters performing a variety of duties for each of them. This consisted of pulling and interpreting reports. i.e Dun and Bradstreet, Loss reports, MVR's etc. I also dealt with the Customer Service Agents as well as our Rating department....

I contacted customers on a daily basis to obtain the necessary information to process the claim to the appropriate adjuster.

Claims Representatives (CR) receive telephone calls from policyholders and claimants regarding accidents. Verify accident facts and determine policy coverage. review and settle undisputed non-injury claims by telephone. Other responsibilities include receiving and handling inquiries from our policyholders, claimants, and repair shops to ensure rapid and fair claims handling.Received broad insurance training which prepares me to give the quality service our policyholders have come to expect. Excellent customer service skills and good communications skills are required for this position. A positive attitude is a must. Personal computer skills are also required for this position....

An excellent company to work for and achieve success.

Typing (60+wpm) processing and mailing of customer policies along with various aspects of office duties. I have also worked in a training capacity.