Convergys

Look for some other job. You don't want to work for this hell-hole of a company! Read the different blogs about past & current employee complaints. If you expect to have some kind of life - forget it! Once you start working for Convergys, you're expected to dedicate your life to this ungrateful company. You'd be better off flipping burgers somewhere. I guess if you're in India making $4/hr. this company would make you happy. Respect yourself and don't take the job! I am a past employee and I am happy for it. I now have a life....

reliable upbeat person...

being honest and determined

Be ready for a new challenge at any time on job on any problem..you have to resolve either the problem or the person who is facing it

much more confident now about facing new challenges at job, excellent learning on the job , adaptability to new people has improved

data recovering from the corrupted s/w

providing hands - on resolutions to new and unseen problems in the software packages of word , office , outlook

trouble shooting for Microsoft applications -MS Outlook , Word , Office

confidence on self with excellent communication skills , interest in technical knowledge

I am a customer service representative that works as a 3rd party for AT&T, which provide wireless services. My job would be range from assisting customers with general questions on the layout of the bills to doing upgrades for purchasing new phones. I have to have a lot of knowledge in the products such as plans and features available to add on the calling plans. I have to be able to troubleshoot the issues with phones and be able to resolve them if possible if not to get the customer over to the department that may also be able to resolve the issue(s), I am consider Technical Support Level 1....