Job Search Results for "Blue Pumpkin" Jobs

Wells Fargo | WEST DES MOINES, IA

This 2nd shift position for a Loan Administration Manager 1 must sit in Des Moines, IA. There is no relocation assistance being offered and no opportunity to work remotely. This shift is currently 12 Noon to 9PM . The successful candidate will: Supervise workflow of incoming calls and correspondence ...

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UnitedHealth Group | Costa Mesa, CA

Title: Traffic/Workforce Representative Associate - Costa Mesa, CA Location: US-CA-Costa Mesa Primary Responsibilities: * Analyze and manage Call Volume in Real Time to insure Service Level is met on daily, weekly basis * Analyze call volume patterns in Real Time to optimize work shifts, breaks and l...

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Thomson Reuters | Eagan, MN

Title: Workforce Scheduler Location: US-MN-Eagan Primary Objective(s) The Workforce Scheduler position is a member of the Customer Experience & Education department and is responsible for the scheduling functions of the included call center groups. This position works closely with Workforce A...

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Kaiser Permanente | Corona, CA

of queuing theories and workforce forecasting and scheduling (e.g. eWFM, Verint/Blue Pumpkin), computer telephony integration (CTI), interactive voice response... ...

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Talagy | Irving, TX

technologies... One year using one of the following systems: TCS, Blue Pumpkin, or IEX;... One year experience with Avaya or other ACD phone system... ...

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UnitedHealth Group | Minneapolis, MN

or planning in a workforce management call/contact software (IEX, eWFM, Blue Pumpkin, etc. or created software) is required 2+ years experience with telecom... ...

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Home Depot | Atlanta, GA

and objectives Utilizing call routing and staffing applications such as Blue Pumpkin, CentreVu, CMS and other tools Leading team meetings and ensuring that... ...

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Terminix | Memphis, TN

May provide ad-hoc reporting as requested. Responsibilities Monitors Blue Pumpkin Forecasting and Scheduling, Verint Impact 360, Webview, Cisco and CTIOS for... ...

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T.P. Sheils & Associates, Inc | Minneapolis, MN

planning/manpower utilization role---automated environment, ex., aspect eWFM, blue pumpkin, iex, etc.-must have call center management experience. Position... ...

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Home Depot | Atlanta, GA

experience required. Micro Strategy, Service Desk ticket reporting, Excel, Blue Pumpkin, I 360, and CentreVu experience is preferred A bachelor' s degree in... ...

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