Customer Support/CallCenter Operations -> Technical... 1-2 years customer service experience in a callcenter environment... 1-2 years of help desk or..
efforts for Caremark Call Centers (2,000 seats, 7... knowledge and callcenter expertise
-Familiarity with callcenter technology
-Ability to manage remote..
Exchange (IBX) data centers offering businesses a... on Equinix's International Business Exchange data centers for the protection and connection of their most..
growing data center environment.
Will trouble shoot Unix issues and respond to user requests for service.
Will participate in regular on-call rotation based..
business dependent
upon its 300 plus agent call-center(s) for its livelihood
ESSENTIAL
DUTIES AND... network validation, remote administration, systems..
support through online, telephone or remote login
such as remote assistance to resolve technology issues... as Tier I or II callcenter support specialist, or..
Management? Experience in handling large remote data centers? Troubleshooting OS problems and Network... details, best time to call, rate expected/hour and..