Responsibilities: Due to growth within our Healthcare IT Services group, we are seeking a business development / sales professional for our Healthcare Applications Management group. This role is responsible for the sale of Dell Perot Systems' Healthc
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Virtual Contact Center Supervisor
Department: Virtual Contact Center
Reports To: Virtual Contact Center... experience in a callcenter or branch environment..
available for an IVR CallCenter Administrator. This... routing solutions for virtual contact centers. Must be proficient with contact center technologies and..
quality of the contact center
? Collaborates with... center effectiveness, balancing individual growth and team performance
Contact Center Fulfillment..
co-facilitation and virtual classes
Attend all bi-weekly training calls with client account training... answer incoming phone calls (and/or incoming e-mail..
technical skills
* On-call support
Required Skills... Microsoft System Center 2007 R2: Operations Manager, Configuration Protection Manager & Virtual Machine..
the Technical Support Center, Sales and other groups... solutions for large enterprise accounts and data centers
Bachelor's degree in Computer Science or other..
cPanel, Plesk, Ensim, and Helm. Inspection of Virtual and Private Rack orders to ensure orders are... may be required to be on-call 24/7 at times and able..
with both physical and virtual (VM-Ware, Citrix... organizations data center and security standards
Participate in 24x7 on-call rotation
Other duties..
difficult to handle. All sales calls are telephonic, virtual sales calls.PRIMARY DUTIES:Identify and... services (Service Center, Claims, Billing, etc..
