"acd+call+centers" People

• 
  John Stock (Leesburg, Virginia)

  • Systems Engineer @ Tellabs / Advanced Fibre Communications

  1. requirements development
  2. teaching assistant
  3. several co-op sessions
  4. teaching assistant
  5. requirements development
  6. several co-op sessions
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• 
  Adrian Bobis (Los Angeles, California)

  • Office Manager @ Kaiser Permanente
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• 
  Lisa Cummings (Brentwood, Tennessee)

  • Sr. Manager, Agent Performance @ Asurion

  1. project planning
  2. call center mangement
  3. training employee development
  4. project planning
  5. people developer
  6. workforce management expertise
  7. driving results
  8. people developer
  9. workforce management expertise
  10. project planning
  11. implementations
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• 
  Robert Tarleton (Belmont, California)

  • Director Field Services @ Avaya Communications

  1. operations & administrative management
  2. management & problem solving
  3. training $ development
  4. technical team manager
  5. technology & business strategy alignment
  6. training $ development
  7. professional services and training
  8. field service management
  9. technical support - 7 years experience
  10. business management
  11. business management
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• 
  Brian Short (Chicago, Illinois)

  • Proxy Representative @ Lakeshore Staffing - Computershare

  1. call center customer service acd outbound
  2. call center customer service acd inbound
  3. tech support and network troubleshooting
  4. dean's honor roll every semester
  5. dean's honor roll every semester
  6. tech support and network troubleshooting
  7. call center customer service acd outbound
  8. call center customer service acd inbound
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• 
  Carlos Reyes-Valles (San Juan)

  • Human Resources Consultant @ johnson & johnson

  1. project manaagement
  2. compensation & benefits
  3. employee realtions
  4. recruiment and selection
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• 
  Pritam Bonde (location not specified)

  • Software Development Engineer @ Wipro Techonology

  1. shell scripts
  2. programming java
  3. configuration & installation
  4. shell scripts
  5. design build
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• 
  Anthony Brohee (Miami, Florida)

  • Senior IT Business Systems Analyst @ Florida Power & Light

  1. team building & leadership
  2. acd call centers
  3. verint
  4. team building & leadership
  5. it business analyst
  6. customer service (10 + years)
  7. telecom manager
  8. ivr/nortel
  9. avaya pbx administration
  10. avaya cms supervisor 14.0
  11. workforce management and sche...
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• 
  Jeffery Henderson (Atlanta, Georgia)

  • Program Support Group Manager @ Assurant Solutions

  1. planning & scheduling
  2. leadership & team building
  3. staff development
  4. building strong relationships
  5. leadership & team building
  6. passion for excellence
  7. strategy and execution
  8. planning & scheduling
  9. driving business results
  10. consulting and speed to market
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• 
  chris (location not specified)

  • IT Manager III @ Dish Network LLC

  1. IT Management
  2. Project Management
  3. Applications Deployment
  4. Vendor Management
  5. Call Center support
  6. Outsourcing
  7. 247 support of applications and infrastructure
  8. employee development
  9. team building
  10. Hardware
  11. Software
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