This Customer Service Representative Job in Cambridge, MA is expired
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Sonian is looking to hire an experienced support representative to join our team. We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model. The successful candidate should be a flexible worker as well as an excellent team player, and able to work efficie...
Sonian is looking to hire an experienced support representative to join our team. We are looking for a highly motivated, goal-oriented individual who will be responsible for managing and supporting client issues in an ongoing service model. The successful candidate should be a flexible worker as well as an excellent team player, and able to work efficiently under tight deadlines.
This full-time position is based at our Needham office. No telecommuting
No agency or recruiter referrals accepted
Responsibilities
*Monitor and respond to client inquiries and support requests via phone, email, web forum, etc.
*Provide professional client service to our client and partner base
*Take escalated calls as needed
*Maintain detailed documentation on client interactions
*Work with new users or internal employees as needed
*Provide training for clients and staff (as needed)
*Ensure productivity standards and metrics are maintained
*Staggered shift schedules
Qualifications
*Minimum of Associate degree in computer-related field or equivalent work experience.
*Two+ years of professional experience with heavy telephone support
*Excellent verbal and written communication skills
*Excellent follow-up skills.
*Proven knowledge of troubleshooting techniques
*Strong background in client service and support
*Demonstrated ability to exercise good judgment in dealing with clients' technical issues
*Ability to work independently and on a team to meet critical deadlines
*Strong PC or MAC skills, as well as applications like (MS-Excel, MS-Word)
*Ability to follow operating procedures and instructions.
*Ability to work well under pressure while maintaining a professional demeanor
*Ability to multitask
*CRM experience a must
*Linux experience preferred
About Sonian
Based in Needham, MA, Sonian is creating a web service that will help millions of people world-wide manage their email inboxes more effectively
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MOVIE EXTRAS - ACTORS - MODELS - REALITY TV!
NO EXPERIENCE is OK!
This is an opportunity for Full and Part Time work. Make up to $300/day standing or sitting behind the main actors in films, commercials and TV shows. You may be asked to ride a bicycle, play cards, drink coffee in a coffee shop, or simply talk to someone.
* Flexible hours
* Full or ...
MOVIE EXTRAS - ACTORS - MODELS - REALITY TV!
NO EXPERIENCE is OK!
This is an opportunity for Full and Part Time work. Make up to $300/day standing or sitting behind the main actors in films, commercials and TV shows. You may be asked to ride a bicycle, play cards, drink coffee in a coffee shop, or simply talk to someone
* Flexible hours
* Full or Part time
* No experience required
CALL TODAY FOR PROJECTS IN YOUR AREA:
1-800-508-0296
______________________..
If you are sick of your customer service, help desk, or marketing job or you have dreamed of a job in Television or Movies, let us help you to break away from your driver, restaurant or a clerical job and find an exciting opportunity as an extra!
TV shows and reality shows are constantly looking for new talent to play roles such as a receptionist, bartender, restaurant staff, hospital administrator and retail clerk. On shows like ER or NYPD Blue, where you see doctors, bartenders, nurses, engineers, clerks, police personnel or any workers in the backgrounds of the hospital or police station (they barely ever talk) are extras.
We are looking for people from all backgrounds, so even if you have no experience in the entertainment industry and have only worked as an administrative assistant, receptionist, office manager, secretary, designer, waiter/waitress, clerk, we'd love to hear from you!
CALL TODAY FOR PROJECTS IN YOUR AREA:
1-800-508-0296
______________________..
If you participate in sports, coaching, training, military, health care and fitness... Don't miss your chance to be a movie extra or get paid to promote sport events, fast food, drug stores, transportation or new products in retail, travel and military industries.
If you have also worked as a receptionist, medical assistant, truck driver, construction, data, accounting, sales representative, dental, electrician, lpn, maintenance, accountant, billing, executive, warehouse worker, call center we will find a potions on set for you!
Tons of successful people in entertainment are former painters, designers, editorial assistants, writers, designers, real estate agents, medical assistant, nurses, computer sales who have decided to take it to the next level and follow their dream! Before they were famous they were just like you and me working in marketing, clerical, editorial and manufacturing fields! Now they are on shows like 24, Bones, CSI, Desperate Housewives, Grey's Anatomy, Heroes, House, M.D., Lost, Prison Break, The Office and Ugly Betty.
CALL TODAY FOR PROJECTS IN YOUR AREA:
1-800-508-0296
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|
-
MOVIE EXTRAS - ACTORS - MODELS - REALITY TV!
NO EXPERIENCE is OK!
This is an opportunity for Full and Part Time work. Make up to $300/day standing or sitting behind the main actors in films, commercials and TV shows. You may be asked to ride a bicycle, play cards, drink coffee in a coffee shop, or simply talk to someone.
* Flexible hours
* Full or ...
MOVIE EXTRAS - ACTORS - MODELS - REALITY TV!
NO EXPERIENCE is OK!
This is an opportunity for Full and Part Time work. Make up to $300/day standing or sitting behind the main actors in films, commercials and TV shows. You may be asked to ride a bicycle, play cards, drink coffee in a coffee shop, or simply talk to someone
* Flexible hours
* Full or Part time
* No experience required
CALL TODAY FOR PROJECTS IN YOUR AREA:
1-800-508-0296
______________________..
If you are sick of your customer service, help desk, or marketing job or you have dreamed of a job in Television or Movies, let us help you to break away from your driver, restaurant or a clerical job and find an exciting opportunity as an extra!
TV shows and reality shows are constantly looking for new talent to play roles such as a receptionist, bartender, restaurant staff, hospital administrator and retail clerk. On shows like ER or NYPD Blue, where you see doctors, bartenders, nurses, engineers, clerks, police personnel or any workers in the backgrounds of the hospital or police station (they barely ever talk) are extras.
We are looking for people from all backgrounds, so even if you have no experience in the entertainment industry and have only worked as an administrative assistant, receptionist, office manager, secretary, designer, waiter/waitress, clerk, we'd love to hear from you!
CALL TODAY FOR PROJECTS IN YOUR AREA:
1-800-508-0296
______________________..
If you participate in sports, coaching, training, military, health care and fitness... Don't miss your chance to be a movie extra or get paid to promote sport events, fast food, drug stores, transportation or new products in retail, travel and military industries.
If you have also worked as a receptionist, medical assistant, truck driver, construction, data, accounting, sales representative, dental, electrician, lpn, maintenance, accountant, billing, executive, warehouse worker, call center we will find a potions on set for you!
Tons of successful people in entertainment are former painters, designers, editorial assistants, writers, designers, real estate agents, medical assistant, nurses, computer sales who have decided to take it to the next level and follow their dream! Before they were famous they were just like you and me working in marketing, clerical, editorial and manufacturing fields! Now they are on shows like 24, Bones, CSI, Desperate Housewives, Grey's Anatomy, Heroes, House, M.D., Lost, Prison Break, The Office and Ugly Betty.
CALL TODAY FOR PROJECTS IN YOUR AREA:
1-800-508-0296
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